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Business Profile

Smart Home Security

Smart Home Security, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 77 Customer Reviews

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Review Details

  • Monique H

    Date: 03/11/2025

    I met Mr. ****** outside of my home after living here for only 9 days. He thoroughly explained the security system and gave me an excellent deal by waiving the installation fee. He also included a couple of other perks which is what won my business. I highly recommend!

  • Suman P

    Date: 02/09/2025

    My partners & I have used this companies services at my home and business. Why would I go anywhere else? Security is very important for us, Hank gives me the Great Service, Great System and Great Price!

  • Akeem A

    Date: 02/07/2025

    Hank the Tank has got my back! Whenever I need something, he is always there!!! Great guy!

  • Reuben S

    Date: 01/28/2025

    Hank the Tank is the man. He set us up before I was even in town. It felt really good knowing my house was secure before we arrived. The system itself is super nice and easy to use, also the app makes it extremely efficient when you forget to lock the door or set the alarm.

  • Phyllis B

    Date: 01/05/2025

    In transitioning from one state to another, I was pleased to hear/meet, initially via Ring, Mr. Stephon ****** representing ****** ********. He stated his purpose and, based on what he shared and offered, I agreed to meet with him during my next scheduled visit to the area. Mr. ****** was proactive in following up with me upon my return. Thus, I was further impressed with him for initiating the call. He accommodated my schedule, and was thorough in explaining the security system features, along with the various options of convenience. He provided detailed information as to what was available to me and how it would benefit me in my future home. Mr. ****** fully answered my questions and ensured that I understood the Information. Additionally, he provided a courtesy text to inform me of the arrival of the technician who installed the system. He too was professional and thorough in carrying out the installation and explaining the system. My compliments to the team.

  • Clevesha P

    Date: 11/21/2024

    Stephen was so helpful for helping me as a first time homeowner. This process was a headache with all other vendors trying to get business. I felt comfortable and safe. Thank you once again.

  • Ricardo A

    Date: 11/12/2024

    Excellent customer service by Stephon. He is a very knowledgeable person who knows how to carefully answer all questions that we had with the alarm system. I couldn’t be happier with our new home alarm system! From installation to daily use, it’s been an absolute game-changer for peace of mind. The setup was quick and seamless, and the technician walked us through every feature, so we felt confident using it right away. I love that we can monitor everything through the mobile app, giving us real-time alerts and remote access to arm or disarm the system.

  • Valerie K

    Date: 07/04/2024

    Henry is great representative for the Vector Security Company. He ensures the system is working properly by periodically following up on how well the system is working. Shawn the installing technician got the system and cameras in place very quickly and made sure I understood how to work the different features on the system. I highly recommend this Company. Thank you Henry! Thank you Shawn!

  • Zoye H

    Date: 07/02/2024

    Hank came to our house and found us and was very honest and nice . We were gonna go with *** and Hank changed our minds ! He gave us an amazing deal and at an amazing price . He was so good at making us feel like family .

  • James H

    Date: 06/27/2024

    I mean what can I say. As a first time Homebuyer, My wife and I were looking for a good financially sound security system with crystal quality cameras and Window sensors for all windows. Hank found us , Talked to us, Showed us proof of the work him and his techs do and man it took me 10 minutes to hop on the phone and cancel any other future security plans i had and signed up with Hank and His team immediately. 10/10 would recommend for anyone who is looking for quality home protection.

Smart Home Security, LLC is BBB Accredited.

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