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ComplaintsforSam E. English, II DDS
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The dentist filed my dental visit incorrectly last year with insurance resulting in the dentist continually sending an incorrect bill. After calling the insurance company and at least 10 calls to the dentist they were supposed to fix this mistake. After going months with no bill, and in fact at one point received a zero dollar balance notification, I received another bill with hundreds of dollars of incorrect charges again. My husband has called and left multiple messages, as have I because they never answer the phone. They also do not return any phone calls. I need help to get this issue fixed and Im hoping that the dentist responds to a BBB inquiry, because theyre not fixing the issue or responding to any messages. Thank you for your consideration and assistance.Customer response
04/26/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Sam E. English, II DDS regarding complaint ID ********.
Regards,
*********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.