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Business Profile

New Auto Parts

Battery Mart Inc

Reviews

This profile includes reviews for Battery Mart Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Battery Mart Inc has 2 locations, listed below.

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    Customer Review Ratings

    4.63/5 stars

    Average of 16 Customer Reviews

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    Review Details

    • Review fromEd B

      Date: 06/25/2024

      5 stars

      Ed B

      Date: 06/25/2024

      They had my hard to find replacement battery. Easy to order on line and battery arrived ahead of estimated delivery date. I took a chance ordering from here, but glad I did. I will order a backup from them.

      Battery Mart Inc

      Date: 06/27/2024

      We appreciate you taking a chance and glad we were able to help. Thank you for your business and please remember us for your future battery needs.
    • Review fromMildred F

      Date: 04/02/2024

      5 stars

      Mildred F

      Date: 04/02/2024

      Promptly packaged for shipment, but USPS delayed shipment in transit. Received in well padded envelope. Highly recommend this company.

      Battery Mart Inc

      Date: 04/02/2024

      Thank you for your business and positive review! Please visit us again.
    • Review fromSheryl M

      Date: 03/19/2024

      1 star

      Sheryl M

      Date: 03/19/2024

      I’m having buyers remorse this company is the Worst. I’m getting the run around trying to get a label to return there incorrect, damage battery. They want me to pay for there mistake and pay 50$ to return there defective battery to them. I’m going through it with this horrible company. I just want my money back! Don’t do business with BatteryMart the CSR representative doesn’t help solve problems and have been ignoring my emails for a week now. Don’t spend your money here you will regret it.

      Battery Mart Inc

      Date: 03/21/2024

      We regret any inconvenience caused. A pre-paid return label has been issued, and we are awaiting the product's return to process your credit promptly. Please assist us by sending back the item as soon as possible. We remain dedicated to resolving this matter and ensuring your satisfaction throughout the process. If you have any questions please call 1-************.

      Sincerely,
      BatteryMart Customer Service Team
    • Review fromScotty W

      Date: 01/12/2024

      3 stars

      Scotty W

      Date: 01/12/2024

      Fast shipment and good price but battery was smaller than stock battery. I had to add blocks of wood inside battery box to stabilize battery. I provided required information to get a battery compatible with the stock battery.I think the battery will work out but I would have been more pleased with a battery made to fit the battery box.

      Battery Mart Inc

      Date: 01/15/2024

      Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding the fast shipment and competitive pricing. We apologize for any inconvenience caused by the size discrepancy of the battery received. Our goal is to ensure customer satisfaction, and we take your concerns seriously. We understand the importance of providing batteries that seamlessly fit into the intended battery box without the need for modifications. I apologize for the inconvenience you experienced. We would like to assure you that your feedback has been noted. We value your business and want to make sure you have the best experience possible with our products. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our customer service team at **************. We are committed to addressing your needs and providing the best possible solution. Thank you for bringing this to our attention, and we appreciate your understanding. Thank you, Andrew M**** General Manager
    • Review fromThomas C

      Date: 11/28/2023

      5 stars

      Thomas C

      Date: 11/28/2023

      I received the battery timely and at a good price. Also like the fact I had several options on the size battery I needed.

      Battery Mart Inc

      Date: 11/30/2023

      Thank you for your purchase and for taking the time to submit a positive review!
    • Review fromBruce A

      Date: 11/25/2023

      5 stars

      Bruce A

      Date: 11/25/2023

      Exactly as ordered and will be buying more various batteries very soon!

      Battery Mart Inc

      Date: 11/27/2023

      We appreciate your business and please let us know how we can serve you in the future!
    • Review fromRicki R

      Date: 11/23/2023

      5 stars

      Ricki R

      Date: 11/23/2023

      Got exactly the battery I needed quickly and efficiently. Saved time, money and aggravation of locating a specialty battery.

      Battery Mart Inc

      Date: 11/24/2023

      Thankful for your business and positive review! Please visit us again.
    • Review fromRICHARD F

      Date: 11/05/2023

      5 stars

      RICHARD F

      Date: 11/05/2023

      Got the needed battery in 3 days for $20 less than any other site.

      Battery Mart Inc

      Date: 11/06/2023

      Thank you for your purchase and positive review. Please visit us again.
    • Review fromRick S

      Date: 12/16/2022

      5 stars

      Rick S

      Date: 12/16/2022

      The batteries I needed are hard to find now. Battery Mart had them in stock and got them to me quickly!

      Battery Mart Inc

      Date: 12/19/2022

      We appreciate your purchase and positive review! Glad we could supply your battery needs.
    • Review fromJerry B

      Date: 11/01/2022

      5 stars

      Jerry B

      Date: 11/01/2022

      Just what I needed. If I need special batteries in the future I know where to go. Thanks for the quick delivery.

      Battery Mart Inc

      Date: 11/01/2022

      Many thanks for your business and we appreciate you taking your time to submit a positive review!

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