Business ProfileforCocoplum Appliances

This is in regard to the purchase of a F&P 30 induction range that I paid $5500.00 for. It didnt include a proper power cord for it. It has a 4 prong power cord that doesn't adapt to what 95% of what all homes have - 3 prong 220 outlets. They hide this important piece of info so they can sell more of these ********** appliances. So youre faced with having to rewire all the way to the fuse box to change from a 3 to 4 prong outlet for it to work. You will void the warranty if you don't. The manual states No Alterations in the install instructions. Local codes require the homeowner to adapt the outlet to the installed power cord. Cocoplum told me they werent sure if the appliance came with a power cord and told me I should buy a 3 prong just in case. Trickery.If you try to adapt a 3 prong outlet to the range they don't make or procure low profile plugs for the stove. So the stove juts out from the wall 3" due to the 2 1/2 to 3" GFCI 3 or 4 prong plug that the stove backs up to, presenting a safety hazard. The store doesnt sell the needed low profile 3 or 4 prong power cord and F&P HQ will not tell you if they have them to sell as parts. They tell you to check local hardware stores, who of course don't have adaptable parts for an ********** appliance.This is the dirty little secret Cocoplum hides from you as they continue to sell these appliances. The store doesn't have an installer, and F&P doesn't have a repair person for the ***********, so the warranty is useless. Ive been dealing with this issue since the delivery of this appliance, which came unpackaged and damaged.When you contact AU customer service or their parts ****** they hang up on you when they can't or refuse to answer a Q. There is no contact with supervisors, an escalations **** or tech support. The store salesperson ********************* laughs at, mocks me, and hangs up when I dare to question how this was handled. An unscrupulous liar who cheated and lied to me throughout. Pls help.