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Business Profile

Tree Services

Barrett's Tree Service, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

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Complaint Details

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  • Initial Complaint

    11/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I set up a service in July 2022 to have a ******************* removed. The company said two weeks they would be there. I made repeated calls monthly only to have them take out the wrong **** - a smoke **** that is very important to me and which I have nurtured for years! Dates of my calls:11/11/22: Left message on voice mail ************ requesting correction to the problem 11/11/22: Sent email to ******************* via contact form on web requesting correction to the problem 11/10:22: Called and requested immediate attention to my request and the rep said will take care of it today.11/3/22: Spoke to rep said they would attend to it.***** calls for which I do not have a record were made monthly were calls to representatives who said they would have a person come and take out the ********************I expect that they will be billing me for $200 for this and I do not want to pay this. It is incorrect. I want them to come and take out the correct **** for free.

    Customer response

    11/24/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

    Regards,

    *****************************

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BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Years in Business: 70

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

376 Patchen Rd

S Burlington, VT 05403-5710

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Visit Website
(802) 862-0302

Business hours

8:00 AM - 5:00 PM
Business Hours
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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