We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Roofing Contractors

Northern Tier Standing Seam, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

This profile includes complaints for Northern Tier Standing Seam, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Northern Tier Standing Seam, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/02/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In March 2022, I paid ************************* $8,500 upfront for a roofing job. Throughout the course of 2022, there were numerous excuses as to why the work could not be completed that month due to weather, labor shortage, equipment breakdowns, etc... This went on through early 2023 when he finally showed up to do the work but wanted additional funds because his material costs had gone up. I informed him that we had a signed contract for a fixed price and any increases in materials costs due to delay were solely on him. I gave him two options: complete the job for the contract amount or return the deposit. As of now, he has done neither and I have handed the matter over to the police.

    • Initial Complaint

      Date:03/01/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On August 28, 2022, we signed a Contract to have our roof replaced with *************************. We paid $16,000.00 as a deposit on that Agreement. He was to start as soon as possible. After giving him a deposit and before he was to start work, he became less available and started not showing up for meetings. He lied that he purchased materials for the roof . I called local suppliers and turned out he never ordered roof materials. He turned off his phone completely at this point. After a month of this, around the end of September, I asked for my deposit back via ******** messenger (after finding him online). After a while, I got $1,000 back, and ***** completely ghosted me. I havent from him at all since Nov. 6, 2022.He never intended to do the work. There were a lot of lies and BS. Stay away from this person. He is there to commit fraud, take your money and hide. It is unfortunate that **************** did not protect me and my family in this case , when this person (who call himself contractor) fit every chapter of Home Improvement Fraud. He must go to jail.

    • Initial Complaint

      Date:01/18/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired ************************* and his company to replace my roof on my mobile home on 6/9/22. I paid him half upfront to start. On 6/17/22 I paid him in full without it being finished because he said that he didn't have enough supplies to finish the job and to do his payroll. I also,needed him to finish the job. I gave $200 him cash above our contract because he said that he needed MORE supplies. Later in the summer our bathroom ceiling started leaking and ***** never responded to any communication.Now our new addition has water pouring in, the ceiling is ruined, probably a new floor, and paint job will be needed too.*************************/Northern Tier Standing Seam would not speak with my fiance or I until she posted a bad review on ********* He removed flashing without replacing it, our vent pipes are on wrong, all I want is his insurance information or for him to pay for our roof to be replaced by someone of our choosing. We've had 2 other roofing companies up there and they are SHOCKED BY THE *****

    Northern Tier Standing Seam, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.