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          Find a Location

          Sunset Kia has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Sunset Kia

              3401 Auburn Way N Auburn, WA 98002-1804

            • Sunset Kia

              3420 Auburn Way N Auburn, WA 98002-1830

            • Sunset Kia

              3317 Auburn Way N Auburn, WA 98002-1806

            Business ProfileSunset Kia

            New Car Dealers
            Multi Location Business

            Contact Information

            3401 Auburn Way N

            Auburn, WA 98002-1804

            Visit Website
            (253) 939-4507

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Sunset Kia has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sunset Kia

                3401 Auburn Way N Auburn, WA 98002-1804

              • Sunset Kia

                3420 Auburn Way N Auburn, WA 98002-1830

              • Sunset Kia

                3317 Auburn Way N Auburn, WA 98002-1806

              Location of This Business
              3401 Auburn Way N, Auburn, WA 98002-1804
              BBB File Opened:
              7/24/1991
              Years in Business:
              50
              Business Started:
              1/1/1974
              Business Started Locally:
              1/1/1974
              Date of New Ownership:
              7/28/2017
              Business Incorporated:
              1/1/1974
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Ms. Alora Bourbonnie, Marketing Specialist
              • Mr. Philip L Mitchell, President
              • Ms. Rosita R Mitchell, Vice President
              Contact Information

              Principal

              • Mr. Philip L Mitchell, President

              Customer Contact

              • Mr. Philip L Mitchell, President
              Additional Contact Information

              Fax Numbers

              • (253) 919-1360
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/16/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              A reservation for a new **** Kia *** was made through kia.com and the Sunset Kia in Auburn chosen given their insistence on not charing a markup for vehicles they sell. Considering this is a new highly sought after model, we chose to use this dealer based on this premise.A week before the vehicle arriving, the dealership provided written documentation of how much they would pay for a trade in. Once arriving at the dealer to pick up the vehicle they lowered the trade in value by $5k as this is common practice among dealerships seeking markups. Instead of marking the car up $5k, they instead try to make that up by undervaluing our trade in. We refused this value and requested the trade to be removed from the deal so we could purchase the car outright without any trades. Given that this would eliminate any mark up they had come up with, they refused to sell the car to us. I'm certain they simply had already called someone else to buy it that they could exploit, and refused to honor the reservation made.
              Read More
              Read 11 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rozlyn A

              05/12/2024

              I would leave zero stars if possible. This dealership should be shut down. Selling vehicles way over **** and hiding hidden cost. I agreed to the cost and signed it and finance had different numbers. I bought 2 vehicles the same day and both are negative because of the **** overage.
              Read 4 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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