Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Nova Association Management Partners LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNova Association Management Partners LLC

    Association Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/27/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Nova Association Management Partners LLC offers customizable management services for condominiums, townhomes, HOA and community Centers.

    Products & Services

    Association Management, Property Management

    Business Details

    This is a multi-location business.

    Find a Location

    Nova Association Management Partners LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1621 114th Ave SE Ste 123, Bellevue, WA 98004-6905
      BBB File Opened:
      4/15/2020
      Years in Business:
      5
      Business Started:
      4/18/2019
      Business Incorporated:
      4/18/2019
      Accredited Since:
      5/27/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Christine Fraser, Owner/Member
      • Ms. Erica Hensley Lyman, Owner/Member
      Contact Information

      Principal

      • Ms. Christine Fraser, Owner/Member
      • Ms. Erica Hensley Lyman, Owner/Member

      Customer Contact

      • Ms. Christine Fraser, Owner/Member
      • Ms. Erica Hensley Lyman, Owner/Member
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Nova Association Management Company manage the *** for the building which houses my condo unit. ***************************, the manager of the *** failed to complete the recommended maintenance on the fire sprinkler lines among other issues. As a result of this during the storm of January this year the line froze and then burst releasing hundreds of gallons of water in to my unit which soaked through to the two units beneath me. It has been agreed among insurance companies that **************** will be primary and my homeowners secondary. Subsequent to my making a complaint to the insurance ombudsman for the State of Oregon I was told that an undisputed cash value payment was issued to the Nova on May, 8. On June, 4 I was informed by **** that checks for repairs had been sent to the contractor. Despite many emails and phone calls work has still not begun on repairing my home. I haven't lived in my home since the middle of February.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      keith p

      1 star

      02/08/2024

      i sent 2 emails to nova solution team on 02/02/2024 . regarding my annual *************** because i revd a late notice dated 01/22/24 .. however my check cleared the bank on 01/08/24 i am waiting for my information for the new website and my log in inform as a of today i haven't received any response back

      Nova Association Management Partners LLC Response

      02/09/2024

      We do show receipt of your emails on 2/2 requesting login support and a temporary password was provided. We show this individual has two accounts with our company, one of which (Mill Pond at Lakeland) had the annual payment received and processed on 01/02/24, however the second account (************) has not been paid for the **** year - the received late letter is in reference to this ************ account which is currently outstanding. 

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.