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Business Profile

Collections Agencies

Nolan & Kaufman Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was scammed for this amount of money from a company company that probably doesn’t exist

  • Initial Complaint

    Date:11/27/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted in May 2023 by *********************************************** saying that I owe a debt and if I don't pay, they will take me to court. I've been paying since may. Now I see this is a total scam. What do I do??

  • Initial Complaint

    Date:10/30/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today Oct 30th 2023, a company already known as a scammer by the name of Nolan and Kaufman Group. They called me today trying to threaten me about a truck they said I owned 20 years ago has made it to collections and they are suing me for $12,961.17 for a bill they said originally was $4,863. They said if I do not make payment, that I would be served papers today and would have to go to court. These people should be stopped.

  • Initial Complaint

    Date:10/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people contacted me about an account that I have never had in my life. I even combed through my credit report to make sure that I did not. They said that I owed ****** dollars and I have not had anything in collections in almost 20 years. This man kept asking me had I been served papers to be sued, and I have not. I contacted the court system in my county and they said that I have not had anything with my name in their possession. They knew my SSN, date of birth, and address. Even threatened to put a lien on my vehicle. This type of thing needs to stop. It wrecked my brain for weeks until I did an investigation. If my livelihood is threatened again, I will seek counsel from my attorney.

  • Initial Complaint

    Date:09/22/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call from ******************* stating that this office was pursuing a debt from 2001/2002 for a **** card debt ending in **** and that they are going to freeze my bank accounts and put levees against my home my car and any other assets I may have. That they will take me to court if I refuse to pay and that they will charge me with court costs and attorneys fees. This account is more than 20 years old and I don't remember ever having this card or if the original card was in my name. They also stated that they have all my personal information and that they have already gone through the trouble of verifying my signature. That there is a tolling agreement so that even though the debt was sold to another party it can still be collected.

  • Initial Complaint

    Date:09/08/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My sister was contacted by Nolan and Kaufman today about a supposed debt that I owe from ****. I open all mail and answer all calls and I have never been contacted by this firm. Our father recently died and she is the executor. I believe N and K prey on people with recent deaths in a family and start in on them. I called them to ask for information about the matter.When I asked them what this matter was about they told me I could find out in court. I had no idea what they were talking about. They threatened me with liens on all of my property etc. Egregious "business" practice. I want them to send me information regarding this issue ,- they have my SSN, DOB, address, etc so why did they contact my sister? I also want them reported for harassment.Note - if it turns out that I do owe monies from **** to a credible institution, I will certainly pay them, but this is not a credible institution.

  • Initial Complaint

    Date:06/16/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This Company called me about a Debt that I owe from **** Saying that I owe them $7,000 They have my social security number Told my documents were going to be delivered to me today. A lady by the Name of ***************************** Called me.Her phone number is ******************** She

Nolan & Kaufman Group is NOT a BBB Accredited Business.

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