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Business Profile

Tax Software

ZenLedger Inc

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    01/25/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I was sent an email on 1/16/2023 advising I would be charged for their service. I did not recall ever signing up for an auto renewing service, especially since I didnt care for their product or service last year. It wasnt all it was cracked up to be. At any rate, both my wife and I sign up at $149. I, IMd them on 1/17/23 as it reflected pending in my account. They said it was reversed, but no they took $149 twice. I waited til 1/24 and messaged them on ******** because no one picks up the phone. Again, weve refunded $149, and it shows neg 149 as if theyre taking out of my account again. Stop the insanity! Refund the money and leave my account alone. I dont want their product!

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BBB Rating & Accreditation

B-

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Years in Business: 4

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

10400 NE 4th St Fl 5

Bellevue, WA 98005

Visit Website
(877) 936-8297

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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