Business ProfileforNew York Shirt Company
Current Alerts For This Business
On August 7, 2018, BBB recognized a pattern of complaints from consumers regarding refund/exchange issues, guarantee or warranty issues, and customer service issues. Consumers allege that when they order from the company’s website they are quoted a lead time of 2-3 weeks but they do not receive their order for several months. Consumers claim that the company is not responsive to inquiries regarding the status of their orders and will not allow customers to cancel orders that have yet to be filled.
Additionally, consumers allege that the company does not honor their “30-day 100% money back guarantee” or their “100% Satisfaction and Return Policy.” Review of the company’s refund policy identified that “only regular priced items may be refunded,” however, the company applies discounts to most items automatically during the sales process.
Inquiry into the company’s licensure with the Washington Secretary of State and Washington Department of Revenue did not return any results for New York Shirt Company.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- Bellingham, WA 98226-7663
- BBB File Opened:
- 12/21/2017
- Years in Business:
- 6
- Business Started:
- 4/9/2018
- Business Incorporated:
- 4/9/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Creative Shirts L.L.C.
- I Love My Sweet Dog
- NewYork Shirt Company
- Business Management
- Mr. Pankaj Mehra, Manager
- Contact Information
Principal
- Mr. Pankaj Mehra, Manager
Customer Contact
- Mr. Pankaj Mehra, Manager
- Additional Contact Information
Website Addresses
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/07/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
7 Customer Reviews
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Most Recent Customer Review
Donna C
05/02/2023
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