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Find a Location

VIP Nails Corporation has 1 locations, listed below.

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    Business ProfileforVIP Nails Corporation

    Nail Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    VIP Nails Corporation provides nail salon services.

    Business Details

    Location of This Business
    145 Cascade Pl Ste 107, Burlington, WA 98233
    BBB File Opened:
    7/5/2023
    Years in Business:
    6
    Business Started:
    3/26/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • VIP Nails
    • VIP Nails & Spa
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Duc Pham, Member
    • Ms. Truc Thi Nha Nguyen, Member
    Contact Information

    Principal

    • Mr. Duc Pham, Member
    • Ms. Truc Thi Nha Nguyen, Member

    Customer Contact

    • Mr. Duc Pham, Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went here with my daughter on 7/13 (Saturday) mid morning (10am) There was myself, my daughter and one other person in there at the time. While I was sitting there getting my nails done, he was ******* so fast, he was burning my nails. When I would move to visibly show that it was hurting, he told me "I don't have time for you to keep moving" despite that it was burning. In the middle of doing my nails, another customer came in for a pedicure. He literally stopped doing my nails, and put me on hold to go and do the pedicure that came in AFTER us. And I don't mean just starting the water and then coming back. No, he full on sat there and did their pedicure while I'm still sitting there with my nails not even halfway done. Another gal had came in and after waiting 2 hours, said she needed to leave because she couldn't wait any longer. By Monday 7/15, my nail was starting to chip. I had gone in after work to try and get it fixed because it was snagging on everything. The lady working told me to come in tomorrow (7/16) between 9-11. When I got home, I found out that my teenagers nails were already coming off. She was putting clothes in the washer, doing an every day task and it literally popped off. Later last night, she was eating a popsicle and another popped off. There should be NO reason either instance should of happened. Today 7/16 we went to go and have them fix our nails thinking theyd do the right thing and correct their issues. But noooo! They wanted me to pay an addition $7 per nail to fix. And then basically blamed us telling us it was our fault our nails came off/chipped. Excuse me, but quality work wouldn't come off within 72 hours of getting them. The guy proceeded to yell and me and be disrespectful. We didn't even bother having them fix them because I'm not paying again. He even had the audacity to FOLLOW us outside SCREAMING at me. A good business owner would have understood and addressed the issue. At this point, a refund is warranted

    Customer Reviews

    0 Customer Reviews

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