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Find a Location

Magical Alley Master Wandmakers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMagical Alley Master Wandmakers

    Woodworking

    Current Alerts For This Business

    Pattern of Complaint:

    On October 21, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege they order and pay for products from Magical Alley Master Wandmakers, and after several weeks and months they have not received their products. Consumers claim they have attempted to contact the company via email and by telephone, but the business is unresponsive to requests for assistance.

    On October 21, 2020, and November 9, 2020, Better Business Bureau reached out to the business to respond to the customer complaints, however, as of November 19, 2020, the business has not responded.

    A records search through the Washington State Department of Revenue failed to provide business license information for Magical Alley Master Wandmakers

    Consumers can file complaints with Better Business Bureau at www.bbb.org as well as the Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.

     

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We make custom magic wands, and I'm also a cabinet maker.

    Business Details

    Location of This Business
    Chehalis, WA 98532-9082
    BBB File Opened:
    12/20/2017
    Years in Business:
    20
    Business Started:
    1/1/2004
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Timothy Wood, Manager
    Contact Information

    Principal

    • Mr. Timothy Wood, Manager

    Customer Contact

    • Mr. Timothy Wood, Manager

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick C

    1 star

    08/22/2023

    Complete scam. I paid $61 for a wand back in December of 2021. Tried reaching out through e-mail, phone call and text. Never heard a word back from the company. Very disappointing to run a business this way. Definitely do not order from them.

    Local BBB

    BBB Great West + Pacific

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