ComplaintsforJJT Construction Unlimited, LLC
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Complaint Details
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Initial Complaint
02/16/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
********, the owner came to my house on 9/17/2023. We discussed having his company do 3 patio cover designs for my outdoor patio.On 9/17/2023 he sent me an invoice for $600 for the design work and said he would have time within the next couple of weeks. On 10/16/2023, I had not heard anything so I reached out and was told it was delayed, but he would put me on the schedule in the next few days. On 1/24/2024, I reached out again, asking for an update or refund. I was told the work was partially done and they would refund me $300. I asked for clarification on how I would either get my partial design or I wanted it completely possibly.As of 2/16/2024, I have been refunded $300 and have received no followup from the business. I would like my full refund for services that were never completed, or I would like my services completed as initially agreed upon.Business response
03/07/2024
Hello Please investigate further I am located in **************** not in ******. I do not do patios, we do plumbing, bathroom remodeling. This is erroneous I do not travel to ****** to bid on any work or due work. Please removed this complaint immediately.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.