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          Dwayne Lane's Chrysler Dodge Jeep Ram has 1 locations, listed below.

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            Business ProfileDwayne Lane's Chrysler Dodge Jeep Ram

            New Car Dealers

            Contact Information

            10515 Evergreen Way

            Everett, WA 98204-3867

            Visit Website
            (425) 267-9000

            Business hours

            10:00 AM - 6:00 PM
            Business Hours
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            9:00 AM - 7:00 PM
            10:00 AM - 6:00 PM

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers new and used auto sales, service, and parts.

            Products & Services

            Auto Dealership

            Business Details

            Location of This Business
            10515 Evergreen Way, Everett, WA 98204-3867
            BBB File Opened:
            11/19/1990
            Years in Business:
            20
            Business Started:
            5/1/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Northsound Auto Group LLC
            • Dwayne Lane's Chrysler Jeep Dodge
            Hours of Operation

            Primary

            M:
            8:30 AM - 8:00 PM
            T:
            8:30 AM - 8:00 PM
            W:
            8:30 AM - 8:00 PM
            Th:
            8:30 AM - 8:00 PM
            F:
            8:30 AM - 8:00 PM
            Sa:
            9:00 AM - 7:00 PM
            Su:
            10:00 AM - 6:00 PM
            Business Management
            • Mr. Tom Lane, Member
            • Mr. Bart Bunnell, Member/GM
            • Mr. Ken Barczyszyn, Controller
            • Mr. Kenny Pho, Manager
            • Mr. Justin Meek, Manager
            • Mr. Brett Baker, Manager
            Contact Information

            Principal

            • Mr. Tom Lane, Member
            • Mr. Bart Bunnell, Member/GM

            Customer Contact

            • Mr. Bart Bunnell, Member/GM
            Additional Contact Information

            Fax Numbers

            • (425) 514-8354
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/16/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I called Dwayne Lanes at the beginning of April to make a service appointment for my wife's 2020 Jeep Compass after experiencing numerous issues (5) while it is still under warranty. I took their first "available" appointment for warranty work appointment on May 8th. When I arrived I had to initiate a conversation with a very unfriendly service advisor sitting at the end of the counter. She looked in the computer and told me I didn't have an appointment. Are you kidding me? (I am an executive for a large multistate retailer and always do everything by appointment). After not hearing back for two days I called back to find out what the status was. My wife and I were rudely told what was causing two of the issues. The biggest issue I brought the vehicle in (loud clunking) was never addressed. This needs to be explored and addressed before the warrant expires!
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Danyelle N

            07/04/2024

            Bought a 2018 rubicon - three years later engine blew. Their *************** basically blamed me stating we dont know your driving habitsWhen I brought these overheating concerns to their attention in 2023, and they couldnt replicate the issue, I dont buy they do business diligently or with care. Especially when expressing their lack of responsiveness and customer service and ****** answer to me was Ok. Dont shop here
            Read 1 More Customer Review

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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