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Find a Location

Jet Chevrolet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jet Chevrolet

      35700 Enchanted Pkwy S Federal Way, WA 98003-8313

    • Jet Chevrolet

      PO Box 4986 Federal Way, WA 98063-4986

    Business ProfileforJet Chevrolet

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jet Chevrolet Inc offers new and used cars, parts and service.

    Products & Services

    auto dealer new cars

    Business Details

    This is a multi-location business.

    Find a Location

    Jet Chevrolet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jet Chevrolet

        35700 Enchanted Pkwy S Federal Way, WA 98003-8313

      • Jet Chevrolet

        PO Box 4986 Federal Way, WA 98063-4986

      Location of This Business
      35700 Enchanted Pkwy S, Federal Way, WA 98003-8313
      BBB File Opened:
      1/1/1987
      Years in Business:
      48
      Business Started:
      11/26/1975
      Business Incorporated:
      8/28/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • ADHD Motors, Inc
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Sa:
      9:00 AM - 7:00 PM
      Su:
      10:00 AM - 6:00 PM
      Business Management
      • Mr. Ken Dinsmore, Principal
      • Mr. Hunter Dinsmore, Principal
      Contact Information

      Principal

      • Mr. Ken Dinsmore, Principal

      Customer Contact

      • Mr. Hunter Dinsmore, Principal
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a 2013 ******************* from Jet Chevrolet in 2016. I took it in for an oil change one day in December of 2018. I was told that I had a broken gasket cover. I had it replaced. It broke again the very next year, after an oil change. I took it into the dealership, and they replaced it. About a couple of weeks later my sensor belt broke. They said that it was unrelated and that oil had spilled all over it an cause it to snap. I had to pay for it. I did this. A few weeks after getting my car back, it ran hot. The thermostat was now broken. I took it in and paid for it to be replaced. At this point I was down over $2000.00 and my Christmas was ruined. Since then I've been back to them for the same, or related problem (car running hot) 4 or 5 more times, and each time they keep telling me that they think that the issue is unrelated, and I will have to pay for it. This includes the last time that I took the car up there for a fan replacement. When they tried to tell me that replacing that part would cost me around $700- $800, I told them that I took the car to another mechanic and had proof that it was related, and they quickly told me "We talked to our manager for you, and we're going to fix it for free for you" (as if this was my fault). My car was at the dealership again, for 2 1/2 weeks, and I got it back Wednesday 11/17/21, and on Friday 11/19/21 the engine light came on. The first thing they said was "It sounds unrelated". I took it in, and they said their records show nothing wrong with the car, so they cleared the code. On 11/23/21 the engine light came back on. Supposedly they fixed it, again, and since then the radiator broke a week after an oil change. the Sensor belt, radiator again, a tire, one of the motor mounts was taken out, and now my coolant, and oil has mixed together and a head gasket blew. I've only put ****** miles on the car in 8 years. They've taken thousands of dollars from me in repairs, and now they're telling me I need a whole new engine.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cristy C

      5 stars

      06/20/2023

      I bought my first car in 20 years this past Jaunary at Jet Chevrolet in ***********. The night I bought it they kept it over night because the service **** didn't have time to look at my headlights because they seemed to be foggy looking to me. I went back to pick my car up the next morning with my son and we noticed the front bumper didn't look right. **** looked at it with us and confirmed it wasn't like that the day before. So I had to make an appointment to have it looked at all said and done I had bought the car the 1st and I didn't get it back until the 16th. So it took a couple weeks. All looked good at that point. About a month and a half later going over the Narrows bridge I noticed banging in my wheel well. I pulled over on the freeway and looked and there were actual pieces of my wheel well cut out and slapping my wheel as I drove it. My husband had to wrap it up so I could make it to the dealership. When I got there I told **** again what was happening and that's when we were told a lot attendant drove the front end over a concrete block then reversed it and tore apart my front end. **** told me the kid was fired as if that was to make me feel better. They gave me a loaner car and said he would have it fixed. I was called to pick up on March 27th, (not fixed) April 8th, (not fixed) April 15th, (not fixed) and last date for pick up was April 17th and still not fixed. My husband was upset because we had spent so much time going back and forth and at one point when I went to go pick it up they had emptied the car as if it was for sale. My plates and covers were gone, all my items in the glove box and in the hatch back were gone they ripped my 2 necklaces off the rear view mirror and broke them both. Some things I never got back but they took the ******* hanging from my turn signal with my mom's ashes it and it wasn't in the box of the few of my items were in. Apparently that was in a place that they keep "special looking" items. It's really sad!

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