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Business Profile

Sporting Goods Retail

Jay's Home & Outdoor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dennis A

    Date: 06/22/2023

    Dennis A

    Date: 06/22/2023

    Horrible customer service. Shipped item late, refused to return or refund the item.

    Jay's Home & Outdoor

    Date: 06/23/2023

    Dear ******,

    Thank you for reaching out to us and bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced with our service.

    Upon reviewing your account, I can see that ****** has already approved your return and provided return instructions. We kindly request you to check your email for more details on how to proceed with returning your order for a full refund.

    If you have any further questions or need additional assistance, please feel free to contact our customer support team by visiting your Amazon account and clicking the "Contact Seller" link next to your order. We are here to help and ensure your satisfaction.

    Thank you for your understanding and patience. We value your feedback and appreciate the opportunity to address your concerns.

    Best regards,

    ************

    Customer Service Manager

    Dennis A

    Date: 06/27/2023

    No, you expect me to pay for shipping and that will not happen. Again. I have requested a return label sent to me and YOU refuse.

Jay's Home & Outdoor is NOT a BBB Accredited Business.

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