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Find a Location

Next Level Goods LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Next Level Goods LLC

      1371 W Smith Rd Ferndale, WA 98248

    • Next Level Goods LLC

      PO Box 30257 Bellingham, WA 98228

    Business ProfileforNext Level Goods LLC

    Online Retailer
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    On January 29, 2024, Better Business Bureau recognized a pattern of consumer complaints filed against Next Level Goods LLC regarding customer service, delivery, and refunds. Consumers allege ordering from this website, being charged, and not receiving any products. Consumers also allege that the business customer service is unresponsive and are unable to get refunds.

     

     
    BBB notified Next Level Goods LLC of the complaint pattern. To date, Next Level Goods LLC has not responded to BBB's request to address the pattern.

     

    Additional business information

    Advertising Review:

    On January 29, 2024, Better Business Bureau contacted Next Level Goods LLC concerning the following advertising claims found on their website, https://nextlevelgoods.com/

    •  
    • Sales. All items on the website are currently on sale without any time restrictions.

     

    • Own price comparison. All prices of the items are displayed with a strikethrough list price.
    •  

     

    Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.?? 

    •  

    When comparisons are made to a former selling price, it must be to a bona fide price that has been offered for a reasonable time. If no sales had been made at that price, the advertiser must be sure that the markup on the higher-priced product is similar to other products.

    •  

    Retailers can advertise “sales” where they are offering a significant reduction in price for a limited period of time. At the end of the sale period, retailers can, in good faith, convert the sale price to a new regular price if they no longer claim a savings.

    •  

    Despite written requests, as of February 20, 2024, Next Level Goods LLC has not responded to BBB’s request.? 

    •  

    For additional information on the Code of Advertising, please visit?https://www.bbb.org/code-of-advertising.?

     
    See all additional business information

    At-a-glance

    Customer Reviews

    3.16/5stars

    Average of 211 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    23 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Next Level Goods LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Next Level Goods LLC

        1371 W Smith Rd Ferndale, WA 98248

      • Next Level Goods LLC

        PO Box 30257 Bellingham, WA 98228

      Location of This Business
      1371 W Smith Rd, Ferndale, WA 98248
      BBB File Opened:
      6/3/2020
      Years in Business:
      4
      Business Started:
      2/17/2020
      Business Incorporated:
      8/23/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Damandeep Toor, Member
      • Mr. Kanwar Raj Pal Singh Toor, Member
      Contact Information

      Principal

      • Mr. Damandeep Toor, Member
      • Mr. Kanwar Raj Pal Singh Toor, Member

      Customer Contact

      • Mr. Damandeep Toor, Member

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Purchased from them, 1 t shirt, 2 hats and 2 stickers, got a confirmation email. But now I read all these reviews that they are a scam. I am looking to get my money back.

      Customer Reviews

      211 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul D

      1 star

      08/06/2024

      Complete scam artists! They sent me one of the four items I purchased from them and when I told them by email and text message they dont respond. Also their 1 800 number is text only so you cannot talk to anyone. THEY KNOW EXACTLY WHAT THEY ARE DOING TO THE PEOPLE! I even sent them the video of me opening their package because I knew it was too small to hold all my items. Clear as day you can watch me open the sealed package and it only have a tee shirt in it and not my other three items. They also know how to get around PAYPAL and your credit card company by showing them a tracking# and saying theyll give you a full refund if you return the items. HOW CAN YOU RETURN THE ***** IF THEY NEVER GAVE YOU THEM IN THE FIRST PLACE! I shouldve looked them up on the BBB before I did business with them and I never wouldve. DO NOT BUY ANY FROM THIS MALICIOUS COMPANY!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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