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Find a Location

Gold's Gym of Kennewick has 1 locations, listed below.

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    Business ProfileforGold's Gym of Kennewick

    Health Club

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    151 N Ely St, Kennewick, WA 99336-2941
    BBB File Opened:
    5/7/2010
    Years in Business:
    31
    Business Started:
    5/1/1993
    Business Started Locally:
    8/26/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Gold's Gym
    • Gold's Gym of Tri Cities
    • Golds Gym
    Business Management
    • Ms. Megan Hoffman, Operations Manager
    Contact Information

    Customer Contact

    • Ms. Megan Hoffman, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (509) 736-1466
      Primary Fax

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leo M

    1 star

    07/17/2023

    This place takes your safety as a joke I had another member stalking me inside the gym as far as to the parking lot whom is under investigation for a *** CRIME with a minor following me all over the gym retaliating against me for reporting his crime to the police . **** and ***** said they couldnt do anything until I had a no contact order once I had that in place he would be banned immediately until then it was out of there hands I went that same day and was granted a temporary order due to severity of how bad the stalking and following had been. I took the order back and **** stated it was a personal problem and there was nothing they can do. ***** stated if this guy is harassing you Im not going to put my staff in danger and ask them to ask him to leave. I then stated this is your business and You have the right to refuse service to anyone especially someone being harassed inside the business he then went on how him and KPD dont have a good relationship so I need to call them. I then stated since my safety was a joke since I open carry I will be having my firearm on me while working out , ***** then stated firearms were not allowed inside the gym saying Im not allowed to take it in even though my safety was at risk. I then left the premises and was attacked in the parking lot of golds gym. I called the police and reported this incident to staff **** then stated the parking lot of golds was not there property so therefore wasnt there problem . I went in demanding my membership be cancelled and the cancellation fee be waived due to my 2nd amendment of having the right to bear arms being violated and the contract being broken on there end to not providing me a safe environment as the contract stated it would do so. I DO NOT RECOMMEND this gym to anyone especially if you have small children they still did not care even with a legal no contact order provided to them nothing was still done. My rights and myself as a women was completely violated .

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