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Find a Location

Central Avenue Automotive Inc has 1 locations, listed below.

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    Business ProfileforCentral Avenue Automotive Inc

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/30/2016

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Central Avenue Automotive Inc., offers automobile repairs, maintenance, diagnostic services, repairs and servicing of brakes, suspension, electrical, exhausts, and general tune-ups for all vehicle makes and models.

    Products & Services

    brake service, auto repair maintenance, auto repair tune up, auto emissions testing , auto suspension repair, automobile tune up, automotive diagnostic services

    Business Details

    Location of This Business
    1514 Central Ave S Ste A, Kent, WA 98032-7429
    BBB File Opened:
    8/1/1999
    Years in Business:
    25
    Business Started:
    11/17/1998
    Business Started Locally:
    11/17/1998
    Business Incorporated:
    11/17/1998
    Accredited Since:
    11/30/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Blake T Walker, President
    • Ms. Kristina Walker, Member
    Contact Information

    Principal

    • Mr. Blake T Walker, President

    Customer Contact

    • Mr. Blake T Walker, President
    Additional Contact Information

    Fax Numbers

    • (253) 852-9037
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hillary O

    1 star

    08/01/2024

    7/31/24 11:00am -my 2009 **** Flex was delivered to Central Ave Auto I received a call about an hour diagnostic which the *** representative had mentioned. I understood and let the person know its got some random issues that are already known and told them to take their time. Toward the end of the day I had not received any quotes or diagnostic information only when I called for an update was I made aware verbally of the transmission slipping an issue I am very aware of. At that point I let the associate know I could leave it overnight and they can get me a quote later that evening or the next morning. By 8/1/24 12:30pm I called and spoke with ****** that I had arranged a friend to pick the car up. I had still not received any official quotes or talk of any charges whatsoever. 8/1/24 1:30pm my friend called to let me know I had to pay 180$ for diagnostic service which had never been stated to me verbally, electronically or even in a text or email. This was nowhere near a full diagnostic I just paid for one that was cheaper and incredibly thorough at *******************. I had never signed, stated nor agreed to pay for any 60 minute diagnostic. I was in shock. I understand there may have been costs associated but that was not *** liability to explain such costs. This was Central Ave Automotive and they did not let me know about any charges or fees of any kind until it was time for pick up. At that point I received my first ever text message and email regarding pricing and findings. I had made a request to speak to the manager and they let me know I can pay it or they wont release my car. This should have been a trustworthy experience and I will forever remember and make sure I communicate the disappointing experience I had here today.

    Local BBB

    BBB Great West + Pacific

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