Business ProfileforJuanita Family Dentistry

I recently visited Juanita Family Dentistry for a root canal issue and was assured by their staff that my insurance would fully cover the procedure according to my EOB. However, a shocking 180 days later (well past my dispute window with the insurance company), I received a bill for the full amount, claiming that the insurance had rejected the payment.I was left with no recourse to dispute this with my insurance company due to the delay in communication. Repeated attempts to resolve the issue with both the insurance company and Juanita Family Dentistry led nowhere, as neither party was willing to take responsibility or offer any discount on the amount.Fearing the impact on my credit score, I paid the full amount on 6/7 and assumed the matter was resolved. Imagine my astonishment when, after returning from vacation a month later, I found that the bill had been sent to a collection agency. Despite my payment in June, I received reminders for payment on 7/6 and 7/17.This debacle has led to a 100-point drop in my credit score, at a critical time when Im in the process of buying a house and securing a large loan. The lack of accountability and the apparent indifference to their own mistakes at Juanita Family Dentistry have left me dismayed and frustrated.I strongly advise anyone considering this dentistry to be wary of their practices and communication. My experience has been nothing short of a nightmare, and ** left paying for their mistakes both financially and in the impact on my credit score. What an awful experience at a place where no one seems to care about their patients or their reputation.