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Find a Location

Midway Beauty Supply Store LLC has 1 locations, listed below.

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    Business ProfileforMidway Beauty Supply Store LLC

    Beauty Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Midway Beauty Supply Store provides cosmetic, hair and other beauty product retail services.

    Business Details

    Location of This Business
    10922 Bridgeport Way SW, Lakewood, WA 98499
    BBB File Opened:
    8/23/2022
    Years in Business:
    21
    Business Started:
    2/7/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Ms. Sylvia Butler, Member
    Contact Information

    Principal

    • Ms. Sylvia Butler, Member

    Customer Contact

    • Ms. Sylvia Butler, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I really wanted my hair done just to feel beautiful again because with bills and the rising prices I can't afford much these days. My luck unemployment sent my extra money that was owed to me August 3rd 2022 so I decided to go find me a wig. I ask the young in the salon if she does hair and install wigs she replied yes! I decided it was easier to buy and get it installed at the hair store. It has been 2 weeks the braids are no longer in my hair the first week the wig has came off it had it's supposed to be glued down and that's not the case even the wig cap that was underneath has came off I no longer have braids in my hair the side braids are out no hair that you pay almost $500 for should come out that fast I called and spoke to her. I was asked her for a discount instead of speaking to me the manager put the girl on the phone that did my hair. Unprofessional I need to speak to you it made me feel like is she even really license to be braiding hair. Before She started braiding I told her hey you might want to add hair into my hair so the braids will last longer. she was like no it's going to be fine and the braids came out I have so side braids to hold the wig. There running a scam if it doesn't last long I have to come back sooner to pay again. what type of person pays almost $500 to get their hair done and go back to the salon a week later to do that again nobody has money like that your hair supposed to last for least a month or two and it was like she didn't glue the wig down and I don't know what glue she used but it wasn't glued down at all the hair is even messed up she cut it wrong so I'm going to have to replace everything and I think that's unfair I feel like she should hold some type of responsibility you don't do hair if you don't know how to do hair you don't cut someone's hair if you really can't do it just to receive some type of money I paid 371 for the ******** an extra 150 to install the wig. This is ugly woman do this to feel beautiful I don't.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zac D

    1 star

    10/12/2023

    Went looking for a wig for my wife and asked for only real hair wigs or blended real with synthetic and got neither. They lied to me and my wife and said we were purchasing a blended real hair and synthetic wig, which we believed because the wig they had us try on looked very real. But when they gave us the brand new wig in the box it didnt look the same at all. When I tried calling to complain and get a refund they said all sales are final, and told us that they didnt tell us it was blended with real hair and we misheard them. Terrible business dont shop here unless you want lied to.

    Local BBB

    BBB Great West + Pacific

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