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Business Profile

Bed and Breakfast

Thornewood Castle Inn & Gardens

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Heather L

    Date: 01/26/2024

    Do *********** This Venue Thornewood Castles cancellation terms are unethical. We cancelled our reservation within 7days after reserving and they kept the $1,000.00 deposit. I thought all was okay until 1 month later they email me a nasty threatening email stating they planned to pursue the full amount due for the wedding. This is unethical, to pursue a customer who has cancelled with plenty of time for the venue to be reserved. Wedding venues, events and planning is a very special time and is unethical, malicious attempt to impose harm on a couple trying to find their best venue to celebrate. Due to outside circumstances and timing we decided to cancel. The date of cancellation was within 7 days of our reservation and 10 months prior to the event date offering them plenty of time to reserve. DO NOT RESERVE THIS VENUE.

Thornewood Castle Inn & Gardens is NOT a BBB Accredited Business.

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