Financial Services
HSBC Finance Corp.About
Important information
- Additional Info:January 2008 - The BBB would like to inform consumers that if they have a complaint regarding Bon Ton credit cards or any other billing related issues, these complaints should be filed at the Chicago BBB as HSBC is the third party credit card processor for the company. Any other complaints against Bon Ton that do not involve credit cards should be filed at the BBB of Metro Washington DC and Eastern Pennsylvania in Harrisburg. To contact the Harrisburg BBB, please go to www.mybbb.org
September 2007 - The BBB would like to inform consumers that should they receive calls regarding correspondence from HSBC Nevada N.A., they should get in touch with HSBC directly.
Per HSBC, privacy letters are being sent to consumers who have accounts with Carson's Bulk (Carson's). The letters are legitimate and should be of no alarm.
Effective March 15, 2010, all HSBC Auto Loan complaints will be handled by the Dallas BBB as a result of the recent agreement between HSBC Finance Corporation and Santander Consumer USA, Inc, which is located in the Dallas service area.
The Chicago BBB will continue to process all complaints (other than the aforementioned) against HSBC Finance Corporation and their affiliated dba companies.
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 8/1/1928
- Business Started:
- 1/1/1878
- Business Started Locally:
- 1/1/1878
- Alternate Names:
- HSBC North America Holdings
- Household Recovery Services
- Household Life Insurance Company
- Household Financial Services
- Household Mortgage Services
- Household Bank VISA
- Household Finance Corporation
- Household Bank FSB
- Household Automotive Finance Corporation
- Orchard Bank
- Beneficial Finance Corporation
- HSBC Card Services
- HSBC Bank Nevada
- HSBC Consumer Lending
- HSBC Mortgage Services
- HSBC Retail Services
- HSBC Taxpayer Financial Services
- Decision One Mortgage Corp.
- HSBC Insurance
- Metris-Direct Merchants Bank
- Bon-ton/Elder-Beerman
- Polaris Star Card
- Reward Zone Program
- H S B C Securities (usa) Inc
- HSBC Finance Corp
- American Dreamcard
- Beneficial Mortgage
- Household Credit Services, Inc.
- Account Central
- Business Management:
- Ms. Theresa Nicchia, Dept Manager
- Ms. Sandra X. Vasquez, Project Manager
- Mr. Marty Milella, VP Customer Service and Sales
- Traci Holland
- HSBC Retail Services Disputes Address
- Dam Hirsch, Manager
- Jada Howard
- Brendan Mcdonagh, Chief Executive Officer
- Ms. Kecia McPherson
Additional Contact Information
- Principal Contacts
- Brendan Mcdonagh, Chief Executive Officer
- Customer Contacts
- Ms. Kecia McPherson
- Fax numbers
- Other Fax: (847) 564-7094
- Other Fax: (800) 547-8646
- Other Fax: (877) 404-6172
- Other Fax: (918) 669-8855
- Other Fax: (908) 203-4229
- Other Fax: (831) 755-6627
- Other Fax: (813) 571-8998
- Other Fax: (800) 543-1080
- Other Fax: (803) 835-9726
- Additional Phone Numbers
- Other Phone: (800) 391-6311
- Other Phone: (800) 959-1373
- Other Phone: (800) 365-2027
- Other Phone: (800) 216-1013
- Other Phone: (800) 622-2580
- Other Phone: (800) 210-8115
- Other Phone: (503) 293-4037
- Other Phone: (800) 343-7097
- Other Phone: (800) 550-3278
- Other Phone: (800) 338-4626
- Other Phone: (918) 669-8800
- Other Phone: (877) 560-0761
- Other Phone: (800) 942-0764
- Other Phone: (800) 418-1888
- Other Phone: (908) 203-4344
- Other Phone: (800) 753-6529
- Other Phone: (800) 211-9974
- Other Phone: (716) 651-6567
- Other Phone: (847) 564-6474
- Other Phone: (312) 466-8222
- Other Phone: (630) 617-6569
- Other Phone: (800) 565-7500
- Other Phone: (888) 333-2201
- Other Phone: (224) 880-7000
- Other Phone: (847) 597-2600
- Other Phone: (224) 544-2000
Additional Information
- Other Resources
- Financial Industry Regulatory Authority
- Illinois Department of Financial and Professional Regulation
100 W. Randolph
Chicago IL 60601
Phone Number: 888-473-4858
https://idfpr.com - Securities & Exchange Commission
175 West Jackson Blvd.
Chicago IL 60604
Phone Number: (312) 353-7390
http://www.sec.gov
[email protected]
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