We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Accessories

Topdown Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Accessories.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a product named Windblox from a website named, ************************** from a person named ******* ******* on August 5, 2024 for the amount of $141.64. Before purchasing the Windblox product I spoke with ******* to ask him about his product and how it is fastened to my convertible sports car. After speaking with ******* I felt confident in purchasing the Windblox. Upon receiving the Windblox product it was immediately apparent that this was not the product ******* described. I began trying to contact ******* via email and telephone. To my surprise Timothys telephone number no longer answered my calls. Upon dialing his number the telephone disconnected immediately. I made numerous attempts to call ******* with no success. I sent ******* a few emails days apart from each other with no reply. ******* claims he has a full money back guarantee within 30 days of receipt of his Windblox. Although I have made numerous attempts to contact ******* I have been unable to contact him during the 30 days from the day I received the Windblox. My intention in filing this complaint is to return the Windblox to ******* in the exact condition I received it in and receive from ******* a full refund. Secondly I would like to warn any potential customers of my experience so that others will not be a victim of this misrepresented product and of the fraudster that ******* has shown himself to be. I paid ******* for this product using ****** and I am currently working with ****** to try and resolve this transaction and get a full refund. Thank you for your assistance with this matter. **** ****** ************ ******************

Topdown Incorporated is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.