Reviews

Review Details

• Review fromMay May G

  Date: 09/14/2024

  1 star
  Spamarrest is now shutting down their business and services altogether. I would not have known except I noticed their tiny little "alert" at the top of the screen (dated Sept 9, 2024) saying, "we're shutting down the whole business as of XXXX". I've written to them and of course, no reply. They should have sent an EMAIL to each of their clients, warning of this versus the inconspicuous notice. I've been a customer for a long time, mostly out of laziness to reconfigure all my email, but now, I am compelled to do so as quickly as I can. They've hiked up their price to $40 per month, can't believe I've been paying it. Their closing is a blessing in disguise I suppose. There are better and more cost-effective ways to manage spam email.All in all, very weird way to announce the company is closing.

• Review fromDeb L

  Date: 03/13/2024

  1 star
  In May 2023 no warning to changing their prices from $79.95 / year to $29.95 / month over night. My year was a cut a month short also. Then suddenly it goes to $39.95 / month January 2024. No communication for raising prices and price gouging. Fraud fraud fraud! Stay away. Cancelling it not quick and easy. You can't just simply remove your credit card info. A few years back I had decided to not enter my new **** expiration date and let it go. They changed it in their system and charged my card and I couldn't get it back so I had it for another year. So here I am scammed by them again. I will be going after them through my ***** I would give no stars if I could.

• Review fromJohn R

  Date: 02/18/2024

  1 star
  Dont even consider using this email provider!I have been a customer of ********************** for many years; when I started using them the fee was about $5/**, now they are charging almost $40/Mo. Their customer service has never been any good & the site often goes off line for short periods; but, the technology is quite good.However, $40/Mo for a below average email provider is way over the top. My guess is it got bought by a hedge *********** are milking it; or, the current owner is just trying to see how much he can raise fees. Given that it is very hard to get your email addresses out of all your internet log-ins, the switching costs to extricate yourself from their system are very high. Now that the fee is this high, I expect they will put themselves out of business & if one has not gone through the process to make the log-in changes in an orderly way, trust me, you will be in a world of hurt!Stay away from them!!!

• Review fromCraig R

  Date: 01/21/2024

  1 star
  Like Joy I had been a customer for years. Out of the blue last year the changed their billing from $29.95 for a SIX MONTHS subscription to a - as of January **** - $39.95 per MONTH.No improvement in service, features or option have been made on this SaaS in YEARS. RIP OFF!There are so many better solutions now. And a note to SPAM Arrest, Technology should go down in cost over time, not take huge jumps with no improvement.I will be going back to Network Solutions Web mail. Better spam filtering and more options - less than $2 per month.

• Review fromJoy J

  Date: 05/18/2023

  2 stars
  I have been a customer of ******************** for @** years. This past year they have increased there monthly price to $29.95 month and before that I was paying $109.95 for TWO YEARS. I just don't get it and I now feel hostage to this company! I emailed them and asked how they can justify such an increase and was informed that new equipment platforms are very expensive! For now I need to stay with them until I can figure out or find someone that can figure out how to transfer all my email files, etc to another server. GRRRRRRR, I use to be a very happy customer but not anymore!

• Review fromWayne Y

  Date: 10/17/2022

  1 star
  I have used it for years and looking for a new system. It goes down too often. This time, it has not worked well in three whole days. It's a big challenge for me.

• Review fromJeremy B

  Date: 06/19/2022

  5 stars
  This is a must have if you are looking for spam protection. Ive used it for years with no problems.

• Review fromRichard S

  Date: 05/29/2022

  1 star
  Do NOT use this service. Actually there is NO service if you have problems, as I have had with my email lately. No one will contact you directly. They just send you terse and cryptic suggestions. If you have a Mac, as I do, they cannot screenshare to help you. WORST customer service on the internet.