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Find a Location

Condo Shield, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCondo Shield, LLC

    Property Management

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    19916 Old Owen Rd # 305, Monroe, WA 98272-9778
    BBB File Opened:
    6/28/2022
    Years in Business:
    6
    Business Started:
    8/1/2017
    Date of New Ownership:
    4/30/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Lisa Barnes, Director of Operations
    • Mr. David Wescott, Member
    Contact Information

    Principal

    • Mr. David Wescott, Member

    Customer Contact

    • Ms. Lisa Barnes, Director of Operations
    • Mr. David Wescott, Member

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid $125 for a gate remote on 03/19 to replace my broken gate remote. I also submitted the key request form requested by Condo Shield on the same date. I have followed up with Condo Shield multiple times via email, and phone, and have not received assistance, nor have I gotten a response back.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Larry E

    1 star

    07/08/2024

    Condo Shield became our property manager last January and in a few month I start to dislike them. Poor job responsibility for not respond to my requests (5) in two weeks and being greatly unfair to us. I e mailed to a manager and so far he has not responded to me. It was about trash container that was on side of my home and someone reported us. Got a letter with no signature, but it was 5 days late from dated letter. Punished us with 2nd violation. I waited 3 weeks before I responded to the letter. Signed in Condo Shield and was shocked there was a message that I never received e mail from them and even fined us $25 for 2nd violation. They reported to me that I was in violation on 19th of May and fined us on 22nd,, I had no way of knowing what was going on like I said I never received e mail. Other problem is when I received the letter, I asked my neighbor if he got a notice from Condo Shield, even though he had two containers sitting in his driveway for several weeks and he said no. There is other units, too, and we were only targeted. How was that being fair? As for fine of $25, they only charged me half and tell me I owe them other half, just crazy.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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