Business ProfileforMorgan Handyman & Remodel, LLC

Morgan Handyman and Remodel was contacted to provide a bid for a closet remodel. They provided their first bid of $1,460 in Nov 2021 and then a refreshed bid $1,493 in Nov 2022. They were hired for the job to fix 1 closet tracking in bedroom 1 and in the master reset the rods, brackets and shelves as well as hang new provided doors.Upon starting the job on 11/28/2022, materials were needed causing a delay. Also, an adjustment (trimming) of the new closet doors was needed to make sure the doors fit properly. These two factors caused an additional trip to the work site (our home). But the team and the office padded the work to the point that the hours doubled. The additional trip out necessitated a work order change which we signed not knowing that the workers had used the entire hours budget in the removal of existing materials, searching for the 'right' brackets, measuring to fit the doors and fixing the tracking in bedroom 1.The work was completed satisfactorily on 12/22/2022. When the office was contacted regarding the additional expense, there was email discussion and 1 phone call resulting in a 'We'll have to see how the final bill comes out'. Once the project was finalized their path was to provide receipts but no explanation as to how the hours could possibly double from their TWO estimates. They also started threatening late fees and collections within 5 days of completion of the project.