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Find a Location

Camping World of Pasco has 1 locations, listed below.

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    Business ProfileforCamping World of Pasco

    RV Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9420 Sandifur Pkwy, Pasco, WA 99301-9837
    BBB File Opened:
    12/11/2018
    Years in Business:
    5
    Business Started:
    11/7/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Bill Gabel, Owner
    Contact Information

    Principal

    • Mr. Bill Gabel, Owner

    Customer Contact

    • Mr. Bill Gabel, Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We bought a Travel Trailer in June 2022 from Camping World. We had an issue with things that were promised and camping world tried to resolve it but they resolved with it with less than quality parts. When we took it to another CW in ******* for warranty work on the siding and the fridge we were told by the service manager we got screwed on the fridge replacement. When I called CW customer service number they transferred me to the Pasco CW where I bought it from. They told me they had no records of the fridge being exchanged at the point of purchase and theres nothing they can do. When I filed a complaint with corporate CW they had Pasco CW call me back and tell me theres nothing they can do. Fast forward less than a year after the Alabama CW did the siding work I called to tell them the siding was coming off again. They told me there was a 3 month wait to get it in. Since the season was over and winter was coming it sat in storage until spring. I picked it up and on the drive home I noticed the siding coming off again so I called the Alabama CW for assurance they were going to take care of it and they told me the warranty had expired. The entire experience with this place is terrible and I feel like I had a $2200 fridge replaced with a piece of c*** with nothing but issues. Now I have the siding falling off on the outside for the 3rd time with no resources
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregory C W

    1 star

    07/01/2024

    Purchased a NEW FR Evo trailer in Feb 2024 from the Pasco **. We chose Pasco as it had a better variety of the style we were looking for than the ** that is closer to us as we live 5 hours away. Buyers remorse once we got the trailer home. A few items (broken toilet) caused us not to use until fixed. Took unit to closest ** ************. Along with the list we had of defects to repair, additional review with their team found three penetrations in the roof membrane. Two of the areas looked as if a 3rd grader was given a tube of caulking to fix, messy and the holes were still visible. Very obvious that some one saw the damage and attempted to repair without success. Calls and texts to the Pasco store sharing our disbelief that a NEW trailer would be passed on like this didnt get any attention. Ive sent communication to the corporate customer service and received a call and time for conversation. I laughed when they said lets hope when you pick up your trailer its as good as new I replied I hope not as I see what your example of new looks like!I would just like these issues fixed. We have owned the NEW trailer 19 weeks, and its been in the shop 3 times for a total of 9 weeks. We have only been able to do 1 overnight trip before needing to take it back for additional repairs. 3 times for the power lift keeps blowing fuse (only replace fuse for repair), 2 times for toilet (and just found out they dont have the part to fix the newly installed toilet until mid July) so it will be a third trip for the toilet repair. 2 times to address damaged frig (the dents in the frog door appeared during its first visit to the shop, re-ordered and replacement door arrived damaged and now we wait for another to arrive)Greatly disappointed Pasco would sell a NEW trailer with 3 penetrations in the roof seal, major disappointment with the Liberty Lake repair shop. Major disappointment with quality of FR All around, a terrible purchase, service, and repairs.

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