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Find a Location

Pergola Valley LLC has 1 locations, listed below.

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    Business ProfileforPergola Valley LLC

    General Contractor

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Pergola Valley LLC builds, sells and installs pergolas. 

    Products & Services

    Build and Sell Pergolas

    Business Details

    Location of This Business
    2751 152nd Ave NE, Redmond, WA 98052-5555
    BBB File Opened:
    1/9/2023
    Years in Business:
    2
    Business Started:
    11/3/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Su:
    Closed
    Business Management
    • Mr. Vusal Ibrahimli, Owner
    Contact Information

    Principal

    • Mr. Vusal Ibrahimli, Owner

    Customer Contact

    • Mr. Vusal Ibrahimli, Owner
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I had a signed contract with Pergola Valley LLC on 7/20/22 for $59,277.84. This contract is attached. The business committed to install a fully functional pergola on our back porch. When we signed the contract, they estimated that it would be done by October of 2022. We are coming up to a full year later and the pergola is not fully installed, is not functional and is still missing parts. We have patiently tried to negotiate with Pergola Valley LLC, but they have continued to repeatedly miss deadlines and there is no evidence of an actual completed date of the project. I even spent personal time trying to help them navigate with their subcontractors and the **************** due to incompetence on their end. We have paid the contracted amount and are still have a non-functioning pergola that does not function and leaks when it rains. Pergola Valley LLC has tried to place liens on our property as some unknown tactic. The last agreement we had with Pergola Valley LLC was that they would have the entire pergola installed and functional on 5/30/23. I am submitting this on 6/23/23 and I still do not have a functioning pergola. They are only trying to state that they really don't have a clue when it will be functional. I can't upload video, but please reference one video of the pergola leaking. ***********************************************************.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hh H

    5 stars

    07/01/2024

    We have our Pergola installed by Pergola Valley. They came out to take pictures and gave us a rendering picture along with a quote for different options and colors including folding glass doors, louvered roof, and automatic vertical windows. We also added LED lights that were built in and external heaters. They were very professional with installers that added footings (at extra costs) to do it properly. The pergola is exactly if not better than imagined. It took a bit of time for delivery as everything was customized and spec to built exactly. If you need pictures or recommendations please ask Pergola Valley to share our contact. Hai & ****

    Local BBB

    BBB Great West + Pacific

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