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Business Profile

Insurance Services Office

The Partners Group, LTD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Services Office.

Complaints

This profile includes complaints for The Partners Group, LTD's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Partners Group, LTD has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • The Partners Group, LTD

      1111 Lake Washington Blvd N Renton, WA 98056

    • The Partners Group, LTD

      5901 SW Macadam Ave Ste 200 Portland, OR 97239-3621

    • The Partners Group, LTD

      730 SW Bonnett Way Ste 3000 Bend, OR 97702

    • The Partners Group, LTD

      11850 SW 67th Ave Ste 100 Portland, OR 97223

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/22/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This insurance provider is actively doing a scam. They backed le into a corner and offered on replacement solution for coverage. Then, after the deadline and contract date, changed the terms. Offered no alternative nor apology. Further after the required crazy requirements, offered no alternative. Lastly, upon cancelation and contracted 45 day refund period, they have not refunded my prepaid amount. Contract was 45 days, now 2 weeks past that with no update.

    The Partners Group, LTD is NOT a BBB Accredited Business.

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