Business ProfileforNW Builders & Renovation

2 guys came to give me a free quote. I was an accountant for some sales companies, so i was use to the aggressive personalities of sales people. Seemed really nice. I enjoyed our conversation. **** is a super cool dude, and his friend was realy nice as well. ******* guys, fellow believers, just enjoyed the convo and felt like they wouldn't do me wrong. That is a good salesman. I just wanted the floor to be removed from my daughters room, it is 184 square feet. They quoted me at **** for the removal of carpet, labor, and installation of laminate. I thought it was ridiculous, but i had not done much research on the company or the average cost of this service, and I was super stoked to give my daughter a new room so I signed. It took a bit to get my material picked. This was the first red flag, how do you give a quote, before you even know what material is going to be used? At this point I assumed it was something like an allowance as described in their contract. They quote high, and hopefully they will return some money? 8k is just wild. I laugh to myself after talking with my stepdad who is a contractor. I cant believe I was so dumb. I just knew nothing. When the gentlemen came to tear up the carpet. It took them about 2 hours. I just went in the room to lay the underlay for the laminate, there are still nails in the ground. The floor was uneven, so they needed to use some leveling concrete. for two small parts of my floor. Very simple. The change order I was given was 1k. I couldn't believe it. I then asked my sales rep "to clarify, this project will be competed today?". He replied yes. This company has been in business four years, these mistakes shouldn't be happening on their end. Job didn't get finished. and three days after the fact when i want to cancel, they say they made a mistake and the change order was 270.I believe this is all in bad faith. Look at these other reviews, past reviews, loss of BBB recognition. My floor is not level still