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Business ProfileforWig Studio 1, LLC
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- Ridgefield, WA 98642-4512
- BBB File Opened:
- 9/30/2021
- Years in Business:
- 11
- Business Started:
- 10/1/2012
- Business Incorporated:
- 6/1/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Andrea Carlson, Member
- Contact Information
Principal
- Ms. Andrea Carlson, Member
Customer Contact
- Ms. Andrea Carlson, Member
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/10/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
BARBARA C
02/02/2024
Wig Studio 1, LLC Response
02/08/2024
Hi ****,
Thank you for reaching out. I want to express my sincere apologies for any inconvenience caused by this incident, especially considering our long-standing relationship.
I want to assure you that upon receiving the returned ******, our team conducted a thorough inspection. It was compared to another item in the same color in our shop, and it was determined that there were no defects present. Additionally, upon receipt, we noticed that the hang tag was found at the bottom of the wig box.
Upon reviewing your order this morning, I see that it has been refunded to you, with the exception of the Route Package Protection and restocking fees.
Please know that we value each and every one of our clients, and we sincerely hope to have the opportunity to work with you again in the future. However, if you choose to explore other options, we understand and wish you the best of luck.
Once again, I apologize for any inconvenience caused, and please feel free to reach out if you have any further questions or concerns.
Thank you.
*******
Wig Studio 1, LLC Response
02/08/2024
Hi ****,
Thank you for reaching out. I want to express my sincere apologies for any inconvenience caused by this incident, especially considering our long-standing relationship.
I want to assure you that upon receiving the returned ******, our team conducted a thorough inspection. It was compared to another item in the same color in our shop, and it was determined that there were no defects present. Additionally, upon receipt, we noticed that the hang tag was found at the bottom of the wig box.
Upon reviewing your order this morning, I see that it has been refunded to you, with the exception of the Route Package Protection and restocking fees.
Please know that we value each and every one of our clients, and we sincerely hope to have the opportunity to work with you again in the future. However, if you choose to explore other options, we understand and wish you the best of luck.
Once again, I apologize for any inconvenience caused, and please feel free to reach out if you have any further questions or concerns.
Thank you.
*******
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