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Business Profile

Computer Software

Snap! Mobile, Inc.

Reviews

Customer Review Ratings

2.35/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromErin F

    Date: 11/21/2024

    1 star
    This company is a joke. They overcharge, consistently delayed the order, and their sizing is way off. Their customer service is terrible. They are so poorly run they should not be allowed to be in business.
  • Review fromKelly S

    Date: 05/07/2024

    1 star
    Buyer beware! Poor execution and customer service. I bought a sweatshirt as part of a high school fundraiser and never received it. ***** shows it was delivered to the high school instead of my home. It never surfaced. This company took my money and did not provide what I purchased. Shame on them for taking money and not providing what I paid for. **************** responded to my emails, but not the issue. They kicked the can down the road. I will influence others to avoid using SNAP.
  • Review fromVivaan P

    Date: 12/02/2023

    1 star
    I'll start with the good and then explain why it's a 1*. They have an easy to use site that has some nice features and help by having representatives that can give assistance, their product does deliver what it advertises. However, they take 20+% which feels like a scam. Their features are: easy templates that can conveniently be mass-sent, member donation tracker, and an overall progress bar. These things are almost laughably easy to set up, and a high schooler could do it with some time and effort. They claim the 20% fee is for safety and security, but there are many alternative payment handlers that can do the same with a <5% fee.
  • Review fromStacy L

    Date: 11/10/2023

    1 star
    Only giving 1 ?? because I had to. I cant believe the fees they charge! Taking from kids and families for what exactly?? Shame on them.
  • Review fromTim Y

    Date: 10/08/2023

    2 stars

    Tim Y

    Date: 10/08/2023

    This platform is easy to use and quite effective when it comes to fundraising for schools and orgs. They make it easy to create donation pages and share it through different channels. However, their 20% fee is outrageous. That means if your org raises $10,000 they take $2,000 just for using their platform. This is on top of the 3% credit card fee donors are asked to pay in addition to their donation. So 23% of each donor's money goes towards paying fees or SnapRaise, and not the actual organization. Comparable apps like GoFundMe only charge 2.9%! Better off using a different platform!

    Snap! Mobile, Inc.

    Date: 10/13/2023

    Hi *******, 

    Thank you for your review, we are happy that you find our platform easy to navigate! As for your concerns about the 20% fee, this fee is based on safety and security. The security measures that we offer for the student and donor data, along with financial protection, justifies this 20% fee that we have.  

    If you have any questions or concerns, please do not hesitate to email ****************************************** directly.  Thank you for your time, we appreciate you! 

  • Review fromTodd S

    Date: 09/22/2023

    1 star
    They take 20%. What more do you need to know? Have the courage to say no.
  • Review fromAndrew M

    Date: 08/20/2023

    3 stars
    This is less of a review but more an alert of possible scam. I'm getting texts for donating to a little league team in my city. I never gave anybody my number or heard of this app before but the link in the text has snap raise address in it. It's an http address though so i'm not even going to click on it. I'd imagine if it were legitimate it would be https so just be careful.
  • Review fromMitchell C

    Date: 07/27/2023

    5 stars
    When we signed up with Snap! Raise a year ago, we were tired of traditional fundraising. It was complicated, time-consuming, and just didn't bring in the funds we needed. Enter Snap! Raise, they made everything simpler and our campaigns actually started hitting our goals.Their platform. Easy to use. Their strategies. Effective. Their team. Always there when we need them. But what really sets them apart is their genuine care. It's clear they're not just in it for business - they really want to help schools succeed.What's more, they're upfront about everything, from costs to how they handle funds. In a world where fine print can often hide nasty surprises, their transparency is refreshing.So, a big thumbs up to Snap! Raise from us. Any school looking to take its fundraising to the next level should give them a try.
  • Review fromAnthony L

    Date: 07/27/2023

    5 stars
    Snap Raise was by far the best platform our team had ever used! Yes they are more expensive then others, but all the tools and user friendly platform, makes it worth it! As the coach, I didnt need to do a thing, my kids just added there family and friends email and phone numbers and we raised over 40 thousand! We have never had a problem and our rep is on top of it always!
  • Review fromKara H

    Date: 07/26/2023

    5 stars
    Confused by so many negative reviews of this fundraiser, but we are all entitled to our opinion! My family and I have 2 kids both using Snap Raise. My kids won some cool stuff for participating and I loved that I didnt have to push any products in my network. ******* they have did an awesome job of coming out and getting the kids excited, both my kids said they liked that he was there and answering questions and making class fun. We appreciated all the options they gave us to communicate to our network. Like everyone else I wish we got back more, but the ease of use and local rep made it feel worth it not to mention the insane amount of money we raised. I hope we continue to use them as it has made fundraising for my family easier then ever before.

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