Business ProfileforPorch.com

I received a phone call from an agent from Porch as a referral from my mortgage lender. The agent initially was setting up my Spectrum internet services then told me Porch also offered home warranties and went over what Porch offered versus most other companies. I told the agent that I already had a warranty set up as part of my home purchase contract but I would consider them after the one year warranty we have is expired. The agent said he would mail out a brochure so we can review everything they offer and had the info for when we are ready. I said that would be fine and was then informed they would need to charge my card for $1 to cover mailing the brochure but that would be the only charge. I said that would be fine as long as they understand that I DID NOT want to sign up for the service at this time. I was assured I would not be charged. We'll, that was a lie because I was charged $62 on 12 July for Porch Warranty. I called the number associated with the charge and the rep was rude and argued with me about whether I agreed to sign up or not. Eventually he said he put in a request with the cancelation department to cancel the account and I should hear from them in 48hrs. I never received any response. I have tried calling again with no luck, no one responded to my email requests to cancel it and refund my money. I DO NOT WANT THIS SERVICE AND NEVER AGREED TO SIGN UP. I DO NOT WANT TO BE CHARGED AGAIN AND I WANT MY MONEY BACK THAT YOU TOOK FROM MY ACCOUNT WITHOUT AUTHORIZATION. For a company trying to earn my business you definitely have terrible customer service and I will never do business with this scam of a company.