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Business Profile

Cruises

Windstar Cruises Marshall Islands, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cruises.

About

About This Business

Windstar Cruises operates a fleet of small luxury cruise ships known for its intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts carry just 148 to 310 guests and cruise to 50 nations, calling at 150 ports throughout Europe, the South Pacific, the Caribbean, and Central America.

Business Details

BBB File Opened:
6/1/1990
Business Started:
1/11/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Windstar Cruises
Business Management:
Mr. George Howell, Senior Director
Mr. Kirk Anderson, Member

Additional Contact Information

Principal Contacts
Mr. George Howell, Senior Director
Mr. Kirk Anderson, Member
Customer Contacts
Mr. George Howell, Senior Director
Mr. Cameron Webster, Supervisor
Additional Phone Numbers
Other Phone: (855) 258-7245
Other Phone: (877) 899-5927
Other Phone: (877) 662-5091

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
Cancellation Policy

Each booking cancelled before 120 days prior to travel will be subject to a $50 per person cancellation fee. A full refund (except for the amounts paid for air, a Cancellation Protection Plan and the $50 per person fee) will be made for cancellations received by Windstar Cruises at least 121 days prior to the date on which you are to commence travel by any mode of transportation booked through Windstar Cruises (sea or land, air travel is non-refundable once purchased). Guests who cancel after that date for any reason, including medical or family reasons, are subject to Windstar Cruises cancellation schedule:

Given that the resale of canceled space will likely result in a lost opportunity to sell the space, these fees are due regardless of resale. Windstar can only be responsible for refunding amounts actually received by Windstar Cruises. Travel agencies may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests. Windstar Cruises contracts are non-transferable. Name changes and departure date changes are considered reservation cancellations/re-bookings and are subject to cancellation fees. Changes require the prior approval of Windstar and may not always be possible. Guests who purchased the Travel Protection Plan must submit a claim through TripMate to receive a refund or credit of cancellation fees as determined by the insurer.
Other Resources
Washington Department of Revenue
6500 Linderson Way SW Fl 1
Tumwater WA 98501
Phone Number: (800) 451-7985
http://www.dor.wa.gov
[email protected]
Business Categories
Cruises, Travel Agency

More Resources

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