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Business Profile

Debt Consolidation Services

Glenora Firm

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Consolidation Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There were 3 separate transactions for collateral payments for a $5,000 loan through Glenora Firm. They asked me to send a collateral payment for $600, then another $605 and $475 through *************. I had already signed the loan contract to agree to pay the $600 collateral payment after which I was supposed to receive the loan. They continued to tell me it was going to be disbursed, then say the loan provider that supposedly was in *******, ****** requested more money because of my credit. After my last payment on June 13th, I was supposed to receive the loan on June 24th. I never received the loan and from that point I could not get in contact with anyone at Glenora Firm. I have called several times and left several voicemails. No-one has contacted me back. I have called and got through to a representative, but as soon as I said my name, they hung up on me twice. I have sent several emails to the representative who I was working with and they have not replied. I was so desperate for that loan, that I clearly missed signs that this was a scam, they took advantage of me during my time of extreme need. I have reported fraud to *************, I need them to know if anyone sends money to these individuals it needs to be flagged and stopped.

Glenora Firm is NOT a BBB Accredited Business.

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