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Business Profile

Financial Technology

Sparrow

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Tressa H

    Date: 11/14/2024

    Tressa H

    Date: 11/14/2024

    Deceitful business. I closed my account thru customer service in November. Was told that my balance was paid in full. Two weeks later I received a bill for purchase. I havent used this card since September. Very shady.

    Sparrow

    Date: 11/15/2024

    Thank you for your feedback regarding your experience with your Sparrow card.  We appreciate your feedback as we look for opportunities to improve.  Because of our commitment to privacy regarding your account information, we have contacted you personally regarding the resolution of this complaint. Based upon our conversation, we believe this complaint is resolved.  If you need anything else, you are welcome to reach out directly. 

  • Donna R.

    Date: 05/07/2024

    Donna R.

    Date: 05/07/2024

    I applied for a credit card and within moments I received an email to submit identity verification within a week. I submit the documents (Social Security number, Drivers license, and proof of address). Four days later, I received an email stating my application was denied due to Documents submitted were insufficient to validate identity . I resubmitted the required documents on day 5, and emailed them asking to reevaluate as it had not been a week and documents were submitted. I received an email shortly stating that application decisions are final. I understand applying for a credit card does not guarantee approval. That is not why Im writing this review. It is because this company received all of my personal information as such, and certainly within the requested time frame of one week, yet deny my application for the exvuse that they did not receive it. I sent the documents, twice. Both within 5 days, or one week as requested. False information. Not a reputable credit company.

    Sparrow

    Date: 06/03/2024

    Thank you for your feedback regarding your experience with your Sparrow card.  We appreciate your feedback as we look for opportunities to improve.  Because of our commitment to privacy regarding your account information, we have contacted you personally regarding the resolution of this complaint. Based upon our conversation, we believe this complaint is resolved.  If you need anything else, you are welcome to reach out directly. 

Sparrow is NOT a BBB Accredited Business.

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