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Business Profile

General Contractor

Riggins Construction Llc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We found them on ******* and we liked their work.Mr. Riggins had some scheduling conflicts that made it difficult for him to get in.When he was finally able to get in, I let him know he'd have to meet with my wife as I had a conflict. He replied with a preference to see us both, so we could commit right away. I let him know we would be reviewing multiple quotes privately anyway. He asked for the competitors quote. I refused since I like seeing initial quotes first. He acted with surprise and said he'd never heard of such a thing. Up until now, nothing that out of the ordinary. He asked where we'd found him and I mistakenly said *********. He bashed Thumbtack a bit. I found that unprofessional and let him know. I also was also tactlessly blunt that earlier unavailability (not his fault!) meant that he was now a bit behind other option. He said he didn't want to work with us.Up until now, this was just normal level bad interaction - he was unpleasant, but then, so was I. I *really* don't like it when businesses trash other businesses, whether that's a contractor trashing Thumbtack or a Crossfit instructor trashing Planet Fitness. And I doubtless was quite the jerk about that.Nevertheless, I chose to leave a one star review. Because at the end of the day unprofessionalism is unprofessionalism.In response to that review he threatened a defamation lawsuit. I offered to edit any content of the review to meet his requirements, but understandably refused to take it down.At this point we investigated more into his background, and discovered a persistent pattern of this. There are many, many reviews and comments on this man in various forums from frivolous lawsuit threats over reviews to actually attempting to break into the houses of those who have left them. We just want the crazy guy to leave us alone. We're scared for our safety

Riggins Construction Llc is NOT a BBB Accredited Business.

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