Business ProfileforThe Belltown Inn
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2301 3rd Ave, Seattle, WA 98121-1711
- BBB File Opened:
- 1/1/2008
- Years in Business:
- 34
- Business Started:
- 1/1/1990
- Business Started Locally:
- 1/1/1990
- Alternate Business Name
- 2301 3rd Ave Limited Partners
- Business Management
- Ms. Caitlin Boyer, Manager
- Contact Information
Customer Contact
- Ms. Caitlin Boyer, Manager
- Additional Contact Information
Fax Numbers
- (206) 529-3701Other Fax
Phone Numbers
- (866) 525-4704Other Phone
- (206) 529-3700Other Phone
- (206) 529-3701
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/04/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Robert B
07/25/2023
The Belltown Inn Response
07/27/2023
******************** -
We've spoken on numerous occasions now, and I've already responded on the various platforms you decided to leave poor reviews on. I will reiterate what we've already discussed. Our rooms are ordinary urban-core hotel sized for any dense big city. We are a simple, independent, family owned and operated, 5 story boutique style property in the heart of a large city. We do our best to remain transparent about our room sizes. All of our photos are actual un-retouched photos taken from our rooms. I'm sorry this was not a good fit for you.
You booked your reservation on March 30th and stayed with us on July 15th at a rate well below $450 ($244.22, to be exact). We have never, and will never, operate courtesy shuttles (the third party service we use is $10 per person). It's not normal for shuttles to be free in downtown *******, and it's not reasonable to assume that. None of our public online or confirmation or marketing materials mention free shuttles. Again, to the best of my knowledge they don't exist at downtown ****** in our comp set. I am once again sorry if this is the information you believe you heard. You had informed me the cab you had to take was $50, then it was $59, then $60, now it's back at $50 - you also told other members of management it was a $30 cab. As a measure of good faith, I agreed to initiate a refund for the $50 claimed cost of the cab. I'm so very sorry that this was not satisfactory for you.
Best of luck in your future travels -
*************************, General Manager
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