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Business Profile

Information Technology Services

Servify (US), Inc.

Reviews

Customer Review Ratings

4.16/5 stars

Average of 102 Customer Reviews

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Review Details

  • Review fromCody L

    Date: 04/03/2025

    5 stars

    Cody L

    Date: 04/03/2025

    Very quick and easy. I submitted my claim for my ******* phone using ******* Care+ through Servify. They had accepted the damage claim and shipped out my replacement phone within a couple hours. I also had questions I had asked over email, they quickly responded and answered all my questions. Very happy with the service.

    Servify (US), Inc.

    Date: 04/05/2025

    Thank you for the feedback.
  • Review fromScott V

    Date: 03/30/2025

    5 stars

    Scott V

    Date: 03/30/2025

    Very easy to file a claim and got answers immediately, paid a small ****************** really has got this down alot better than the old service. On the old service the Manager would get on the phone and argue about a claim, and one time I didn't even make a claim due to that reason. I just bought a new phone and didn't put extra warranty on it. So thank you ******* for getting this to where you don't have to feel guilty for filling a claim. ******* customer for at least 20 years, still finding old phones s7 and other. Again Thanks.

    Servify (US), Inc.

    Date: 04/03/2025

    Thank you for the feedback.
  • Review fromSandra W

    Date: 03/25/2025

    5 stars

    Sandra W

    Date: 03/25/2025

    I'm so thankful for the help getting my device ************************. The customer service is amazing. **** ***** was super helpful and I'm thankful to him for staying with me until it was completed!!

    Servify (US), Inc.

    Date: 04/03/2025

    Thank you for the feedback.
  • Review fromIan W

    Date: 03/04/2025

    4 stars

    Ian W

    Date: 03/04/2025

    I have to travel 2 hours to access it, but it's good same day service.

    Servify (US), Inc.

    Date: 03/06/2025

    Thank you for the feedback.
  • Review fromTina T

    Date: 03/04/2025

    5 stars

    Tina T

    Date: 03/04/2025

    Program is easy to use and repair location is convenient to home. Had to use it twice already.

    Servify (US), Inc.

    Date: 03/06/2025

    Thank you for the feedback.
  • Review fromPatricia F

    Date: 03/04/2025

    1 star

    Patricia F

    Date: 03/04/2025

    I took it took get fixed but the place never told me or explain that they reported that I had damaged the phone so I would be charged a higher fee. It wasn't until I got an email from ************ that I was being charged more because the place said I damaged the phone. I wouldn't go back there again. The place also smelled like sewage. At least my new phone is working but bad customer service.

    Servify (US), Inc.

    Date: 03/10/2025

    We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
  • Review fromDavit J

    Date: 03/04/2025

    5 stars

    Davit J

    Date: 03/04/2025

    Super fast and quality service. Fixed my ******* galaxy fold 5 s foldable screen

    Servify (US), Inc.

    Date: 03/06/2025

    Thank you for the feedback
  • Review fromMuhammad K

    Date: 02/25/2025

    5 stars

    Muhammad K

    Date: 02/25/2025

    I commend their highly professional and effective service; the experience was truly positive.

    Servify (US), Inc.

    Date: 02/26/2025

    Thank you for the feedback.
  • Review fromJ. W.

    Date: 02/24/2025

    1 star

    J. W.

    Date: 02/24/2025

    Worse customer service ever. Charged without commitment after repair completed. Phone is worse than before.

    Servify (US), Inc.

    Date: 02/27/2025

    As per the latest update, you have already received the replacement device, and the issue has been resolved.

    J. W.

    Date: 03/02/2025

    Replacement device has been returned back to sender. Issue is not resolved.
  • Review fromjeff k

    Date: 02/13/2025

    5 stars

    jeff k

    Date: 02/13/2025

    very responsive lost phone had new one in 24 hrs from filing claim excellent.. user freindly claim service highly recommend ************ + loss and theft

    Servify (US), Inc.

    Date: 02/15/2025

    Thank you for the feedback

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