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Business Profile

Kindergarten

Blue Skies Montessori School Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/23/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our children have attended Blue Skies Montessori since 10/1/2021 (our oldest), and 9/1/2023 (our youngest). We have generally been happy with the service provided by the teachers, but have always had issues - specifically around communication, issues with correct invoicing/payments debited, etc. from the owner/director ****** ***** ******* *********. One of the teachers unexpectedly passed away on 2/7/2024 and the school subsequently closed. All of the parents that have children attending Blue Skies were very supportive, understanding and accommodating of the situation as the teacher who passed is also ******** ******* *** ****** ** ***** **** ***** ********. In spite of repeated attempts by parents - communication from ****** has been very sparse, and all communication received contained no information regarding plans for opening/closure. We were eventually told on 2/18/2024 that the school would reopen on 2/20/2024, however when attempting to bring our kids to school, there was not anyone there, and no notice of close. We finally received an email on 2/21/2024 notifying us of school closure for good. We have requested a prorated refund of February's tuition ($2,305.16 refund requested, total tuition paid 2/1/2024 was $3,026), as well as removal of autopay and account information to prevent future charges. We have also reached out multiple times (email, text, phone) to retrieve our children's belongings and especially critical PRESCRIPTION MEDICATIONS from the facility with no response from ****** and requested refunds/actions have not been taken. We can see that messages have been "read" and we also see ****** actively posting on social media accounts, and pursuing a sale of the Blue Skies Montessori business/property that has moved into a "Pending" Status as of 2/21/2024. All information listed above has been documented (emails, text messages, call logs) and can be provided upon request.

Blue Skies Montessori School Inc is NOT a BBB Accredited Business.

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