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Business Profile

Mailing Services

Baba Khanga LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

This profile includes complaints for Baba Khanga LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Baba Khanga LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/28/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a print job online for this *** store location. When I went in to pick it up the manager said the system was down and unable to print. I asked for a refund and was told I have to go through ***. I contacted *** and was told these print jobs are not sent to the main *** company, but directly to the individual store. The refund will need to be done through the store. I contacted the store several times via phone and left a message with an associate and have left a voicemail, other times there was no answer. I also submitted an online form on the website to contact me. I have not received any communication from the store to resolve this. It's been more than a week. There has been time for the business to reach out. This business has a very low online rating, due to various complaints from customers. They do need to do a better job with handling customer service concerns and resolutions in house.

      Business Response

      Date: 04/03/2024

      Hi,

      ******** had placed the order online portal of *** corporate and our store was only a pickup center. She had not paid to our store and that's why we can't refund it. She have to contact the *** corporate for refund. To take care of our customer we can compensate if she drop in our store and manager cherry love help her. 

    • Initial Complaint

      Date:11/29/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      10/31/22 gave them $330 mailbox key does not work, entry for mail is blocked. No mail received thru November.Want refund of $330

    Baba Khanga LLC is NOT a BBB Accredited Business.

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