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Find a Location

Payless Car & Truck Sales has 1 locations, listed below.

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    Business ProfileforPayless Car & Truck Sales

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8830 Lake City Way NE, Seattle, WA 98115
    BBB File Opened:
    2/5/2007
    Business Management
    • Tod Kramer, Owner
    Contact Information

    Principal

    • Tod Kramer, Owner

    Customer Contact

    • Tod Kramer, Owner

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Lily H

    1 star

    12/07/2023

    Read the reviews, don't just assume everyone writing these is full of it. Because that's what I thought. September 30th I traded in my 2010 hybrid ****** she ran great, I never had issues with it, I just wanted something nicer. I got a 2012 ****** 125K miles, I was thrilled. Flash forward 45 days (14 of which the car was not driven, we were out of state on our honeymoon)- the car shakes violently, hardly runs, gas gauge has a mind of its own. We were barely able to limp it home. Got it checked out and two of the cylinders have under half the normal compression reading- I was told I need a new engine. Made it a whole 45 days. I had hoped the dealership could help with something- anything. We just got married in October, it's been an expensive couple months. Replacement is typically 5-6K. I am now out a vehicle I JUST purchased. After back and forth, I was told that their shop could diagnose and maybe repair it for $3K. I can't afford that on a vehicle I just purchased. To top it off, they're now saying the car I traded in (which they've listed ridiculously high by the way) has a bad hybrid battery and keeps dying on test drives (again, I never had a problem with the car, honestly should not have traded it in to them). They said that the car I traded in is a total loss and they'd probably have to sell it at wholesale price. SAME, GUYS, SAME. Huh. Spend your money elsewhere. These cars are cheap for a reason and it is not worth this headache + having to pull from emergency funds and mortgage to figure out how to get to work after dropping a bunch of money on a Payless **************************** vehicle. What a waste of my time and money. Do better.

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