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Find a Location

Seattle MINI has 1 locations, listed below.

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    Business ProfileforSeattle MINI

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/13/2012

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers new & pre-owned MINIs as well as service, detail, and parts.

    Products & Services

    New MINI Cooper automobiles and pre-owned MINI automobiles.

    Business Details

    Location of This Business
    11550 Lake City Way NE, Seattle, WA 98125-5328
    BBB File Opened:
    8/5/2011
    Years in Business:
    14
    Business Started:
    10/1/2009
    Business Incorporated:
    10/1/2009
    Accredited Since:
    9/13/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    60
    Alternate Business Name
    • Scharmach Ventures Inc
    Business Management
    • Mr. Caleb Schramer, General Manager
    • Mr. Manfred Scharmach, President
    Contact Information

    Principal

    • Mr. Manfred Scharmach, President

    Customer Contact

    • Mr. Caleb Schramer, General Manager
    Additional Contact Information

    Fax Numbers

    • (206) 588-4213
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a used Mini ****** ********** from Seattle Mini on April 9th, 2022 (****** miles). I had the car for less than a few months (Semptember 14th, 2022) when I noticed oil on the top of the engine and leaking from the bottom (****** miles). I took it to a local mechanic and they told me there were a bunch of things wrong with the engine involving oil leaking, head gaskett, the turbo, fuel pump, etc. I called Seattle Mini, explained the situation, and they were very willing to help. I was told that the vehicle I purchased was not inspected at the Seattle dealership, they were very sorry, and told me to bring my car to the dealership to get fixed. I dropped my car off at the dealership on October 29th, 2022 and picked it back up on December 3rd, 2022 (****** miles). I was without my car longer than anticipated, but they did provide me a rental car. I was told that their best tech was on the job and everything that was wrong with my engine had been fixed on their dime. Upon having my vehicle for a few weeks, I still noticed oil leaking from the bottom of my engine. Flash forward to February 2023 (****** miles), my check engine light comes on. Yet again, I take it to a local mechanic and they tell me I have issues with oil leaking and a solenoid controlled by the oil. I reached out again to Seattle Mini to ask about the warranty on the work they had just completed, and was told (By ***** Ter-****) I would be contacted by the general manager (***************************). He never contacted me after I emailed and called repeatedly through May of 2023. I still have an engine oil leak and believe that Seattle Mini made false claims about repairing my oil leak. When purchasing the vehicle, I also asked if it had been inspected and was told yes. That claim was later proved to be false, so I am struggling with this establishment's honesty. I trusted that they fixed the oil leak among other things, and that is clearly not the case.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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