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Business Profile

Online Shopping

Prep Sportswear

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Prep Sportswear's headquarters and its corporate-owned locations. To view all corporate locations, see

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Prep Sportswear has 2 locations, listed below.

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    Customer Review Ratings

    4.37

    Average of 1,100 Customer Reviews

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    Review Details

    • Thomas J

      Date: 05/09/2025

      My order came fast, but without customization, customer service agent **** went above and beyond in helping fix the situation.If you are ordering a womens hoodie, I suggest ordering a size up.

    • Nicholas D

      Date: 04/15/2025

      This Business uses false advertising. They advertise on their site to subscribe to their text notifications and emails to receive 40% off your first purchase. In reality it is only 15% off. They try to say the site already takes 25% off in the advertised price, but this is inaccurate as well, because the advertised price is only 10%-15% off when you do the calculations. ***** this company. They also participated in copyright and trademark infringement.

    • Meggan J

      Date: 11/18/2024

      The customer service for this company is a joke. I consulted their website PRIOR to ordering to ensure that the length of production time before shipping would work for my needs. Their website states: "Currently, our estimated completion time frame for most orders is 3 business days before shipping." I am currently on the 7th business day and the order is still in processing. I contacted customer service and was told the processing for the brand I bought is actually 7-10 business days. This is NOT on their website. In addition, the customer service agent had no interest in actually providing service. She just kept stating the "policy" ( that is NOT in writing) and apologized for the inconvenience. I needed her to actually DO something. Now, I will not receive the order on time and am out a couple hundred dollars for this gift. Do not recommend.

    • Lorraine T

      Date: 11/18/2024

      This place is TERRIBLE -do NOT buy from them!!!!! Never sent me my item but took my $. Swore they were going to send me refund for weeks and weeks, never happened!!! Learned my ****** -buyer BEWARE!!

    • Brian L

      Date: 09/26/2024

      this place is TERRIBLE I have been waiting for my products for over 14 days now and no decent response they keep telling me my product will ship early this week and it is now Thurs and no shipping or tracking. I feel I was ripped off and they say oh well sorry no refunds

    • Joyce W

      Date: 09/16/2024

      Terrible bought sweatshirt and decal began chipping and now can not be worn to school

    • Jahmal S

      Date: 12/21/2023

      **** was very courteous and helpful on my address mixup. Thanks again

    • Debbie R

      Date: 12/11/2023

      RIP OFF! If I could give negative stars I would.I placed one order and one of the sweatshirts was too small. They do not do returns so I had to reorder. However, I somehow got 3 shipments and was charged for it as well, even through I received no confirmation email on that one. So I now have 5 sweatshirts instead of 2 that I wanted. So basically I paid $200 for 2 sweatshirts (AFTER the 25% discount that I was offered in place of a return for STUFF THAT I DIDN"T ORDER).First - I did not order one of the shipments, but I certainly received it along with a charge Second - It's absurd that you do not take returns. I really wanted to support a business other than Amazon and this is what happened.

    • Luanne B

      Date: 11/01/2023

      I bought two shirts that are nicely made. Sizes are good. The stitching is very nice and well done.

    • Matthew L

      Date: 10/31/2023

      Great quality - quick shipment. Would order again. Now just getting to 10 words

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