Business ProfileforMr Rooter Plumbing of Seattle

After having someone set mouse traps and check to see where water was coming into my crawl space under the house, he said the drain pipe outside was bad, also mentioned a crack in the cement that should be fixed. March 1, 2024 I called Mr. ********************** Plumbing, ***** came out repaired the pipe, said he installed my new sump pump for my old one, my old pump was working good. I paid with credit card and he left and took my sump pump with him. The next day I was outside cutting branches and heard a clanking sound, very little water coming out every minute of the drain pipe. Called Mr. **********************, the next day ***** came out and I explained I had never had that problem before, we went down crawl space, water was gushing out of a pipe, he asked if I put the slit in the pipe, I said no. He said it was working as it was supposed to. I ask for my sump pump back because I always had a backup, he said he ***** write a report. Was still not happy with problem, called Mr. ********************** again, **** came out and we went down crawl space and I explained I was not happy with installation, he assured me it was ok and he called his Manager *****, put on speaker phone, they said it was installed per specification. I was not happy and finally called another Company, ***** came out, went down crawl space, he said the slit was too big, water gushing out, was 2-3 inches, replaced pipe, put a hole 1/4 inch. He did not ask for payment, said it would be in the mail. I called again, said it was still not doing good. He mentioned it was probably the pump. I went and purchased another new one. He came out again, we went down crawl space, I said do you think that is a new pump in there and he said it had been in there a while. We replaced the OLD pump with a NEW one. *****, neighbor called Mr. ********************** on a Friday late afternoon.and thought I should not have to pay for their service. Saturday morning I had a knock on my door, did not answer, no appointment, did not answer phone calls.