Reviews

Review Details

• Review fromG. A.

  Date: 05/09/2023

  1 star

  G. A.

  Date: 05/09/2023

  This company chooses to assign leases from former tenants to new tenants without doing it the way the law states.Rents keep going up, with no evidence of needed repairs made to roads, carports, etc.Management does not respond to tenant inquiries in a timely manner. Seems like they are trying to keep tenants from knowing landlord/tenant laws for mobile home parks, as they will not allow a tenant to post the laws in our common area. The law states that those laws are supposed to be posted.

  Shelter Management LLC

  Date: 06/08/2023

  We respectfully disagree with ***********************  RCW *****, which is the state law that governs manufactured housing,requires that leases be assigned from one tenant to the next.  We are not choosing to assign leases, we are instead following the state requirement that we assign leases.  We dispute that we are not responding to tenant inquiries in a timely manner.  The park ********************** lives in has both a full-time on-site manager as well as a regional manager who lives 3 miles away who are extremely capable, handy and responsive to tenant issues. 

  G. A.

  Date: 06/12/2023

  RCW 59.20.073 Transfer of rental agreements. (1) Any rental agreement shall be assignable by the tenant to any person to whom he or she sells or transfers title to the mobile home, manufactured home, or park model. (2) A tenant who sells a mobile home, manufactured home, or park model within a park shall notify the landlord in writing of the date of the intended sale and transfer of the rental agreement at least fifteen days in advance of such intended transfer and shall notify the buyer in writing of the provisions of this section. The tenant shall verify in writing to the landlord payment of all taxes, rent, and reasonable expenses due on the mobile home, manufactured home, or park model and mobile home lot. The tenant shall notify the buyer of all taxes, rent, and reasonable expenses due on the manufactured/mobile home or park model and the mobile home lot. (3) At least seven days in advance of such intended transfer, the landlord shall: (a) Notify the selling tenant, in writing, of a refusal to permit transfer of the rental agreement; or (b) If the landlord approves of the transfer, provide the buyer with copies of the written rental agreement, the rules and regulations, and all other documents related to the tenancy. A landlord may not accept payment for rent or deposit from the buyer until the landlord has provided the buyer with these copies. (4) The landlord may require the mobile home, manufactured home, or park model to meet applicable fire and safety standards if a state or local agency responsible for the enforcement of fire and safety standards has issued a notice of violation of those standards to the tenant and those violations remain uncorrected. Upon correction of the violation to the satisfaction of the state or local agency responsible for the enforcement of that notice of violation, the landlord's refusal to permit the transfer is deemed withdrawn. (It's obvious from the following wording that it is NOT mandatory that a lease be assigned.5) The landlord shall approve or disapprove of the assignment of a rental agreement on the same basis that the landlord approves or disapproves of any new tenant, and any disapproval shall be in writing. Why would the previous tenant and I (never having met) have any interest in having a lease assigned? The only conclusion I can come to is that owner/management wants the convenience of having all tenants on the same lease date. Anyplace I have ever rented offered me at least a one-year lease at the beginning of my tenancy.

  Shelter Management LLC

  Date: 09/08/2023

  You were not forced to sign the assigned lease, you chose to sign it.  In GIANT letters on top of the lease, it states 'THIS IS AN ASSIGNED LEASE.'  I'm not sure why we are responsible for your inability to read what you're signing. Your bad review is based on your actions and not a reflection of any missteps made by our company.  Nothing we did was unethical or illegal and any suggestion otherwise is slanderous and untrue.  We have followed the landlord tenant laws of **********, and your suggestion otherwise is wholly untrue.  Your allegations are specious and false.