Complaints

This profile includes complaints for QuoteWizard.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  QuoteWizard.com LLC

  157 Yesler Way Ste 400 Seattle, WA 98104-3431

  
• 

  QuoteWizard.com LLC

  1444 Wazee St Ste 350 Denver, CO 80202-1386

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/18/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Somehow QuoteWizard.com obtained my name and phone number through a data breach. Now Im receiving hundreds of phone calls a day from car insurance companies for 3 cars I do not own. This is beyond a nuisance and I cannot stop it. They just keep calling with different numbers.

  

  Business Response

  Date: 03/21/2025

  QuoteWizard.com LLC apologizes for any inconvenience the consumer is experiencing.
  
  QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.
  
  After investigation, our have no record of this consumer.  Based on the complaint, it is possible that the source of the consumers data could stem from one of ********************** network partners, but unfortunately we have no visibility into their systems. 
  We sincerely hope this information has resolved your concerns in this matter.? 
  

• Initial Complaint

  Date:03/14/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  QuoteWizard engaged in the unauthorized sale and dissemination of my personal identification information (PII) without my consent. I am an attorney for the State of Florida, and my PII is expressly exempt from publication pursuant to Florida Statute *******. The unauthorized sale of my protected information is a violation of my privacy rights under Florida law and has exposed me to potential harm.Facts 1. I recently discovered that QuoteWizard sold my PII without my authorization.2. As an attorney for the State of Florida, my personal information is exempt from public disclosure under Florida Statute *******, which safeguards certain professionals from having their personal details made publicly available.3. Despite these legal protections, QuoteWizard engaged in the unauthorized sale of my personal information, creating an unnecessary and unlawful risk to my ************** Violations 1. Violation of Florida Statute ******* This statute specifically exempts my PII from being disclosed, yet QuoteWizard has disregarded these legal protections by selling my information without my authorization.2. Potential Need for Legal Action Under Florida Statute ****** If necessary, I will seek an accelerated hearing to address this violation under the provisions of Floridas Public Records Act, which allows for expedited legal proceedings when public records exemptions are not honored.Requested Action I demand that QuoteWizard: Immediately cease and desist from selling or disseminating my PII. Provide a written confirmation that my information has been removed from all sales lists and databases. Disclose the parties to whom my information was sold and the specific data that was shared. Implement corrective measures to prevent future unlawful dissemination of protected information.

  

  Business Response

  Date: 03/21/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.  
  Our records indicated we received a lead on 3/13/25 that the consumer completed a health insurance inquiry form through one of ********************** network partners. 
  When a consumer provides their information on the website,the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes.   
  
  By clicking "Get My Health QuotesI provide my electronic signature and express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site,?our marketing and re-marketing network, and up to eight insurance companies or their affiliates?or representatives at the phone number (including wireless number), email address,and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time. 
   
  Additionally, by clicking "Get My Health Quotes, I acknowledge that I have read, understand, and agree to this Web sites?Privacy Policy?and?Terms of Use?. 
   
  I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products. 
  As part of our quoting process, we will be confirming information based on claims reports and your credit based insurance score. This will help us provide you with the best quote possible. We may also use this information to provide you with a quote for another insurance policy, if requested.
  
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to ********** addition, we are not able to remove the information from our database due to state and federal record retention laws. However, ************ lead partners may have provided the consumers contact information to other vendors that provide services similar to QuoteWizard. *********** has no knowledge regarding whether another vendor or agentover whom QuoteWizard has no controlhas the consumers contact information and continues to contact the consumer.QuoteWizard cannot control communications from such third parties.
  For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer.
  We sincerely hope this information has resolved your concerns in this matter.? 
  

• Initial Complaint

  Date:03/06/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for quotewizard and in the MINUTES following my registry, I began receiving call after call, back to back in rapid succession from 15+ different spoofed numbers- sometimes the same number repeatedly for hours and it has continued into today. I received over 45 phone calls yesterday alone from solicitors. It is beyond EXCESSIVE. It is more than an annoyance. It is HARASSMENT. The fine print said I could be contacted by up to 5 companies and their affiliates. This loosely worded framing is not to be trusted and is very clearly a breach. I have signed up for the do not call list and will continue reporting each and every call I receive until this madness stops. I will never purchase a policy this way. These companies are now wasting their own time and I will post anywhere I can to make this known. I have provided screenshots of the calls.

  

  Business Response

  Date: 03/06/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.  
   When a consumer provides their information on the website, the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes.   
  By clicking "Get My Health Only" I provide my electronic signature and express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site,?our marketing and re-marketing network, and up to eight insurance companies or their affiliates?or representatives at the phone number (including wireless number), email address,and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time. 
   
  Additionally, by clicking "Get My Health Quotes, I acknowledge that I have read, understand, and agree to this Web sites?Privacy Policy?and?Terms of Use?. 
   
  I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products. 
  As part of our quoting process, we will be confirming information based on claims reports and your credit based insurance score. This will help us provide you with the best quote possible. We may also use this information to provide you with a quote for another insurance policy, if requested.
  
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are not able to remove the information from our database due to state and federal record retention laws. 
   However, QuoteWizards lead partners may have provided the consumers contact information to other vendors that provide services similar to QuoteWizard. *********** has no knowledge regarding whether another vendor or agentover whom QuoteWizard has no controlhas the consumers contact information and continues to contact the consumer. *********** cannot control communications from such third parties. For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer.
  We sincerely hope this information has resolved your concerns in this matter.? 

• Initial Complaint

  Date:03/02/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company misleadly makes you assume you have offers already available online for health insurance then proceeds to leak your phone number to receive harrasing calls. Ive attempted blocking most calls but the continue to call from different numbers. Quote Wizard is very fraudulent and would prefer to no longer be contacted by them or any of their affiliates.

  

  Business Response

  Date: 03/04/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.  
   When a consumer provides their information on the website, the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes.   
  By clicking "Get My Health Quotes" I provide my electronic signature and express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site,?our marketing and re-marketing network, and up to eight insurance companies or their affiliates?or representatives at the phone number (including wireless number), email address,and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time. 
   
  Additionally, by clicking "Get My Health Quotes, I acknowledge that I have read, understand, and agree to this Web sites?Privacy Policy?and?Terms of Use?. 
   
  I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products. 
  As part of our quoting process, we will be confirming information based on claims reports and your credit based insurance score. This will help us provide you with the best quote possible. We may also use this information to provide you with a quote for another insurance policy, if requested.
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. 
  However, QuoteWizards lead partners may have provided the consumers contact information to other vendors that provide services similar to QuoteWizard. *********** has no knowledge regarding whether another vendor or agentover whom QuoteWizard has no controlhas the consumers contact information and continues to contact the consumer. *********** cannot control communications from such third parties. For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer.
  
  We sincerely hope this information has resolved your concerns in this matter.
  

• Initial Complaint

  Date:02/24/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I never entered a query to this website, and now I am getting ***** calls a day from all insurance companies, and it's spamming my phone. Requesting this company to remove my data as soon as possible.

  

  Business Response

  Date: 02/27/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.   
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are not able to remove the information from our database due to state and federal record retention laws.  We sincerely hope this information has resolved your concerns in this matter.?   

• Initial Complaint

  Date:02/21/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  PLEASE stop calling me. Ive gotten *********************************************** off your system!!!

  

  Business Response

  Date: 02/25/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.  
  Our records indicated we received a lead that the consumer completed a health insurance inquiry form through one of ********************** network partners. 
  When a consumer provides their information on the website,the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes.   
  By clicking "Get My Health Quotes" , I provide my express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site,?our marketing and re-marketing network, and up to eight insurance companies or their affiliates?or representatives at the phone number (including wireless number), email address,and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time. 
   
  Additionally, by clicking "Get My Health  Quotes", I acknowledge that I have read,understand, and agree to this Web sites?Privacy Policy?and?Terms of Use?. 
   
  I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products. 
  As part of our quoting process, we will be confirming information based on claims reports and your credit based insurance score. This will help us provide you with the best quote possible. We may also use this information to provide you with a quote for another insurance policy, if requested.
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are not able to remove the information from our database due to state and federal record retention laws. 
  
  We sincerely hope this information has resolved your concerns in this matter.?   
  

• Initial Complaint

  Date:02/11/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On February 11th, 2025, I wanted to see what prescription insurance plans cost so I followed the steps that lead me to believe that I would see them. I received 16 calls and 7 texts from different numbers in less than 20 minutes. I have continued to receive back-to-back phone calls, emails, and text messages from different people wanting to give me a quote. This is harassment. I need to be completely removed from all of these companies call lists and any contact from Quote Wizard, Lending Tree, or the affiliated insurance companies..

  

  Business Response

  Date: 02/18/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose. 
  Our records indicated we received a lead on 2/11/25 that the consumer completed health insurance inquiry form through one of ********************** network partners.
  When a consumer provides their information on the website,the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes.  
  By clicking "Get My Health Quotes I provide my electronic signature and express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site,?our marketing and re-marketing network, and up to eight insurance companies or their affiliates?or representatives at the phone number (including wireless number), email address,and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time.
  Additionally, by clicking "Get My Health Quotes",I acknowledge that I have read, understand, and agree to this Web sites?Privacy Policy?and?Terms of Use?.
  I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products.
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to ********** addition, we are not able to remove the information from our database due to state and federal record retention laws. 
  
  We sincerely hope this information has resolved your concerns in this matter.?  

  Customer Answer

  Date: 02/18/2025

   
  Complaint: 22927643
  
  I am rejecting this response because your website is intentionally deceptive. It's designed to lead the user to believe the next page is where you will see the quote(s), not immediately get harassed by 24 callers in two hours.

  Your website makes it look like there are about three options to choose from. I've been contacted over 130 times in the past week. Mostly calls, as well as texts, and emails. 

  Despite putting my number on the Do Not Call List on February 11th, responding to every text with "Stop" or whatever direction they provide to unsubscribe, if they even provide one, I'm getting no less than eight calls and five texts a day. 

  Before going to your website, I had never received a telemarketing call. This is a brand new work number for me. Now I'm going to have to switch my number because I can't operate my business being harassed all day like this.  

  Please make every effort to ensure your telemarketers stop harassing me. 

  Sincerely,
  
  ******* *****

• Initial Complaint

  Date:02/06/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for final expense leads and was supposed to receive 16 on Wednesday February 5th. However, I did not receive the leads, nor did I receive any notification or warning about the delay. When I called for clarification, I was informed that the leads I selected were low volume, but I could switch to a more expensive option. Additionally, I was initially told I would be able to edit my account independently, but that turned out not to be the case. No compensation was offered for the missed leads, and my account was canceled without my request. I have requested to speak with someone who can address my concerns.

  

  Business Response

  Date: 02/10/2025

  QuoteWizard has investigated the matter addressed in the complaint.  QuoteWizard has processed and in the process of closing the agents account as of 2/7/2025. We sincerely hope this information has resolved the concerns in this matter and apologize for any inconvenience our services have caused.  

• Initial Complaint

  Date:01/25/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is a scam all the leads are bad information that they probably just collected data from. I tried to cancel on their website many times and tried calling with no answer. Until my credit card reached its limit and they weren't able to take anymore money is when I finally got in touch with someone. They need to refund all of my money. I had to get a new card so they would stop taking money.

  

  Business Response

  Date: 01/29/2025

  QuoteWizard has investigated the matter addressed in the complaint. 
  
  The contact record shows that the agent only emailed with QuoteWizard once on 9/26/24 with a request to cancel. QuoteWizard then replied via email and attempted to contact via phone to inform the agent that cancellations must be handled via phone, per QuoteWizard policy. The account was paused for one week to allow the agent to reply, but there was no additional contact so billing continued. Should the agent want to cancel, they will need to contact QuoteWizard via phone at ************.
  
  We sincerely hope this information has resolved the concerns in this matter and apologize for any inconvenience our services have caused. 

• Initial Complaint

  Date:01/23/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid $250 to Quote wizard last Saturday and was told I would receive exclusive leads at $10 each. I was scheduled to receive three leads day Monday through Friday. It is now Thursday and I have not received one lead. Not one. They do not answer the phone, but rather you have to leave a voicemail. I am getting no resolution and feel like Ive been scammed.

  

  Business Response

  Date: 01/29/2025

  QuoteWizard has investigated the matter addressed in the complaint.  QuoteWizard has processed and closed the agents account as of 1/24/2025. We sincerely hope this information has resolved the concerns in this matter and apologize for any inconvenience our services have caused.