Complaints
This profile includes complaints for QuoteWizard.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 144 total complaints in the last 3 years.
- 47 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/29/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
After looking at insurance quotes online through QuoteWizard I have been receiving non-stop calls from insurance Agents. I do not wish to discuss options with any agents. It has been extremely disruptive. Please take my number off of the calling list.Business Response
Date: 09/30/2025
Thank you for bringing this matter to our attention.QuoteWizard sincerely apologizes for the frustration and distress caused by the repeated calls the consumer received. *********** has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. We recognize that the experience the consumer described is unacceptable and does not reflect the standards of professionalism or respect we expect from anyone representing our brand.Customer Answer
Date: 10/01/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ****Initial Complaint
Date:09/23/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
quote wizard has re-aged my contact details & solicited insurance calls on my behalf without permission or any desire on my behalf & even after having been contacted & directed not to do so.Business Response
Date: 09/26/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused.
Our records indicated on 9/22/2025 that someone completed an auto insurance inquiry form matching the name and phone number on the BBB complaint. *********** has added the consumers phone number to our internal Do-Not-Call. We are not able to remove the information from our database due to state and federal record retention laws.
If the inquiry form was not completed by the consumer and they need any additional information related to this matter, please provide either a subpoena or a request directly from law enforcement to *************************Initial Complaint
Date:09/19/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Company has added my phone number to their records without my consent. Furthermore, my phone number is on the national do not call registry. Resolution of this problem would come from the company ceasing any further contact and removal of my phone number from partners they work with.Business Response
Date: 09/23/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Per our record, the phone number listed on the BBB complaint was linked to a profile with a different name, address and email address. The phone number could have been entered with a literal error by the consumer who entered the initial request. *********** has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.Initial Complaint
Date:09/17/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Two nights ago I used quote wizard to find health insurance. My employer updated our insurance and I now do not need to seek any. I have received around 100 calls a day since with people trying to sell me on insurance. I tell them I do not need and ask to be on a do not call list. They say they do and 5 minutes later I get a call from ANOTHER company saying they work with quote wizard. I had to silence all unknown calls on my phone because of this. They are still calling and DO NOT STOP. I wish to be left alone from this company and all sellers associated with it. I have attached photos JUST FROM TODAY. Please fix this asap.Business Response
Date: 09/18/2025
Thank you for bringing this matter to our attention.QuoteWizard sincerely apologizes for the frustration and distress caused by the repeated calls you received. *********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list,and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are investigating to ensure that any third-party partners who may have been involved are held accountable and that they are required to follow proper compliance and conduct standards. We recognize that the experience you described is unacceptable and does not reflect the standards of professionalism or respect we expect from anyone representing our brand.Customer Answer
Date: 09/20/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** *******Initial Complaint
Date:09/13/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I cant get these people (or the people whom they provided my number to) to stop calling me. They called 76 times within 3 hours. When I asked them to stop the *** said that thats not the way this works. Then I pointed out that he called me 76 times in 3 hours and he said he wouldnt have called me 76 times if I had picked up the first time he called, then he started laughing at me. Now the psychopath has continued to call me every hour during business hours for 2 days. Even if its just the people this company is sending our info to they should have some responsibility for sending to a reputable business. I dont know who in their right mind would buy insurance from legitimate psychopaths that harass them before they are even customers. Makes absolutely no sense.Business Response
Date: 09/16/2025
Thank you for bringing this matter to our attention. QuoteWizard sincerely apologizes for the frustration and distress caused by the repeated calls you received. *********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are investigating to ensure that any third-party partners who may have been involved are held accountable and that they are required to follow proper compliance and conduct standards. We recognize that the experience you described is unacceptable and does not reflect the standards of professionalism or respect we expect from anyone representing our brand.
Thank you again for letting us know.Initial Complaint
Date:08/29/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am trying to help my sister get some quotes for health insurance. I myself live in ******. I had to enter a phone number on the Quote Wizard website yesterday and have now reveived hundreds of calls. This needs to end immediately. Please have them remove my phone number from their list!Business Response
Date: 09/03/2025
*********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.Initial Complaint
Date:08/26/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received 7 phones calls between 2:13 pm and 3:17 pm on August 25, 2025 and 4 phone calls on August 26, 2025. The calls were from different numbers (some of which appeared to be spoofed). There were 3 voicemails left from Quotewizard about home and auto insurance quotes. I did not contact Quotewizard or make any requests for insurance quotes so not sure how they obtained my phone number. I want to 1) Have the telephone number with this request placed on Quotewizards internal Do-Not-Call list and have no contact from them or any referral agents immediately.2) Per the *********************** Privacy Act send me a list of all third parties my data was sold to.3) Per the *********************** Privacy Act opt out of Quotewizard selling my data, using my data for profiling, or using targeted advertising with my data 4) Per the *********************** Privacy Act, have all personal and sensitive information related to the telephone number in this request deleted.If I continue to receive phone calls, I will file a complaint with the ********************************** that Quotewizard violated the *********************** Privacy ActBusiness Response
Date: 09/03/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Per our record, the phone number listed on the BBB complaint was linked to a profile with a different name, address and email address. The phone number could have been entered with a literal error by the consumer who entered the initial request.
QuoteWizard has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.
For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.Initial Complaint
Date:08/25/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I filled out a form to receive health insurance quotes and my phone number has resultantly been spam called by robo dialers particularly from their subsidiary, ************************************ The calls care fraudulent, as purported insurance agencies don't exist and the name/license number of the "********************** agents" do not exist in the state instance against license database.Business Response
Date: 08/27/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is an insurance comparison shopping website where consumers can find insurance quotes from agents. We do not provide insurance quotes, and we do not contact consumers for this purpose. *********** has added the consumers information to its internal Do-Not-Call list, and we have notified our referral agents to cease all contact to the consumer. This request will take ***** hours to be completed.
However, when the consumer completed the request form, they provide their express written consent to receive calls and text messages, including for marketing purposes, from QuoteWizard, companies in QuoteWizards network or their affiliates , and any party calling or texting on their behalf at the phone number provided by them, including calls and texts made using automated means such as automatic telephone dialing systems, autodialers,selection systems, robocalls, and prerecorded or artificial voice recordings,even if the number is listed on any company-specific, state, or federal Do-Not-Call list.
************ network partners may have provided the consumers contact information to their affiliates that provide services similar to QuoteWizard. QuoteWizard cannot control communications from such third parties.For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer. We sincerely hope this information has resolved your concerns in this matter.Initial Complaint
Date:08/14/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I accidentally put my cell number on Quote Wizard's website, Pickhealth Since then, I get 1000's of calls. I tried different channels. Not sure what to do. It is extremely disturbing and I miss many important calls because of this. Kindly address this issue asap.Business Response
Date: 08/18/2025
*********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.Initial Complaint
Date:08/13/2025
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Stupid spam bot constantly calling my phone. Phone support awful don't actually remove you from their call list. Called 6 times over the past 24 hours. I WANT THEM TO LEAVE ME ALONE. I didn't even give them my number but am constantly getting calls. This needs to stop NOW.Business Response
Date: 08/14/2025
*********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.
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