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Business Profile

Travel Agency

Travelocity.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

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5 Customer Reviews

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  • Esther S

    10/31/2024

    Ive had two charges of $40 (10/15/24 and 10/31/24) taken out of my bank account. Ive contacted both Expedia and ******, neither company knows where the charges are coming from. Ive tried calling numerous numbers trying to contact travelscape directly. No numbers work. Now, because of this inconvenience, I will have to make a fraud claim. That means I will have to get a new bank card and change all my accounts.

  • Eric L

    09/26/2024

    Took 80 Dollars from my account and I didnt, use them

  • Glenden F

    07/29/2024

    TERRIBLE, HOTEL WAS FULL OF MOLD AND MILDEW AS WELL AS VERY VERY VERY OLD AND DIRTY AWFUL ODOR!!! EVERYTHING WAS *****, DRESSER DRAWERS SO OLD AND SWOLLEN FROM DAMPNESS, THEY DIDN'T WOULD NOT CLOSE. MICROWAVE AND ****** SITTING ON THE BATHROOM COUNTER BY THE SINK, DOOR **** WAS ***** ABOUT TO FALL THROUGH THE DOOR (THIS WAS AN EXTERIOR ENTRANCE ALSO.) THIS PLACE SHOULD BE CONDEMNED AS SOON AS POSSIBLE...

  • Amy L

    06/25/2024

    This company charged my card multiple times for an airline ticket charge fee through ******. The order was rejected as the total purchase limit exceeded my daily limit. All other fees associated with the transaction were reversed except the charges from Travelscape LLC in ***********. I am trying to get in contact with them as there are 3 charges that have not been reversed.

  • Jenifer H

    08/17/2023

    Booked an overnight stay for a client. Hotel we booked with was filthy and front desk was rude to my client. Had my clients leave and stay at another hotel. Tried to get a refund and contacted company several times. With no luck, they kept denying my refund because hotel said we failed to pay a deposit. Explained they were requiring a $50 CASH deposit without a receipt. Hotel kept lying about the whole situation. Expedia needs better practices when it comes to complaints and refunds. I had to spend 5 days fighting with expedia and the hotel to never get a refund. Luckily my bank reversed the charge next day. My bank should not have to pay for these bad practices.

Customer Review Rating

1/5

Average of 5 Customer Reviews

Contact Information

1111 Expedia Group Way W

Seattle, WA 98119-1111

(702) 939-2526

BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Years in Business: 18

Customer Reviews are not used in the calculation of BBB Rating

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